Heritage Volkswagen Parkville

Excellent car buying experience Very friendly staff the got me into the car I wanted hands down best car buying experience by far i look forward to being a returning customer. Very friendly staff the got me into the car I wanted hands down best car buying experience by far i look forward to being a returning customer. More

Dan and Herb!!! Herb has been wonderful!! He went above and beyond! I will definitely recommend and come back! I love my new car!! Thank you for a wonderful experienc Herb has been wonderful!! He went above and beyond! I will definitely recommend and come back! I love my new car!! Thank you for a wonderful experience! More

Bruce Freeman Mr. Freeman, Mr. Batts, and Mr. Cardwell were extremely helpful and very professional. We saw several possible used cars with a variety of options in Mr. Freeman, Mr. Batts, and Mr. Cardwell were extremely helpful and very professional. We saw several possible used cars with a variety of options in differing price ranges. They explained each step of the process and offered advice. Thank you! More

Cheddar Fedor Herb is the man. Just purchased a second car from him, and will definitely continue to purchase cars from him. He makes it easy and finds the car that Herb is the man. Just purchased a second car from him, and will definitely continue to purchase cars from him. He makes it easy and finds the car that's perfect for me. More

Great Customer Service Rep I went to Herb twice in a binded situation. Both times he kept it honest with me , and I left with a car both times as well. While I was there with hi I went to Herb twice in a binded situation. Both times he kept it honest with me , and I left with a car both times as well. While I was there with him , he had great service , he offered me food , and beverage while I wait on the paperwork , my visit was a total of 3-4 hours which is great when car shopping More

Breaking the Car Salesperson Stereotype, No Pressure Sales As a salesperson, I am familiar with all types of high pressure sales tactics. There was no point in time in dealing with Melissa Cole and Gabe Walman As a salesperson, I am familiar with all types of high pressure sales tactics. There was no point in time in dealing with Melissa Cole and Gabe Walman that I felt forced, pressured, or uncomfortable to make a decision. In fact, they insisted that I test drive other brand vehicles prior to considering signing on the dotted line. Melissa took the time to LISTEN to what I was looking for and wanted. She explained all the features and allowed me to ask the questions and provided HONEST, candid answers regarding trims and unnecessary features that I would not need. I cannot express how impressed I was at her knowledge of vehicles as well as her genuine desire to find the right vehicle for me instead of trying to sell me the most expensive model/trim! Gabe and Melissa made the process of buying a new car ENJOYABLE and not the dreaded, exhausting process of back and forth negotiation that l had previously experienced and associated with purchasing a vehicle. When my wife needs to upgrade her car in the next year or so, Gabe and Melissa will be the first ones we go to see! More

Great and Competitive Service Great, friendly and knowledgeable staff! Spencer Buettner listened to exactly what I wanted/needed and delivered beyond expectations.Steven with finan Great, friendly and knowledgeable staff! Spencer Buettner listened to exactly what I wanted/needed and delivered beyond expectations.Steven with finance was wonderful to work with as well. Highly recommend and very pleased. More

Great place, Great people! Was looking to uprgrade to a new car, sales team was extrememly helpful on finding something that fits my budget. Melissa was very informative, explai Was looking to uprgrade to a new car, sales team was extrememly helpful on finding something that fits my budget. Melissa was very informative, explained all the cool new features on my new car. More

Awesome buying experience! Herb was great. I wanted a specific car/model/color with specific attributes. Heritage didn't have what I was looking for on their lot. But Herb told Herb was great. I wanted a specific car/model/color with specific attributes. Heritage didn't have what I was looking for on their lot. But Herb told me he would find it for me. I couldn't believe it when he called me the next day and told me he had found the perfect car. I was truly amazed! The entire buying process was smooth and easy. No surprises! Car, price and payments were exactly what I was hoping for. A pleasure to deal with. Thanks Herb. I will highly recommend you to all my family and friends. Your the bomb!! More

Fast, and informative Bruce was really great. You can tell he really likes his job and he had lots of good stories to keep us entertained when we were waiting for paperwork Bruce was really great. You can tell he really likes his job and he had lots of good stories to keep us entertained when we were waiting for paperwork. He didnt try to push a lot of extra cost items on us, he just showed us what was available and then let us decide. Felt like I was buying a car from a friend instead of a pushy car salesperson. It was a great experience. Everyone else was nice also More