Heritage Volkswagen Parkville

Tavon Herb made the buying process smooth . I would recommend Herb to my friend and family . Herb made everything clear and made me comfortable through out Herb made the buying process smooth . I would recommend Herb to my friend and family . Herb made everything clear and made me comfortable through out the entire process More

Nice new care easy deal We had a no haggle experience with a knowledgeable sales associate and a very pleasant and accommodating sales manager. Best new care purchase experie We had a no haggle experience with a knowledgeable sales associate and a very pleasant and accommodating sales manager. Best new care purchase experience in 40 years! More

Great Buying Experience Working with Herb to purchase my New GMC Sierra was a great experience. At first I would sneak into the dealerships when the salesman weren’t looking Working with Herb to purchase my New GMC Sierra was a great experience. At first I would sneak into the dealerships when the salesman weren’t looking and look at vehicles without getting pressured to buy. Then I met Herb, he offered to bring the vehicle to his dealership, schedule a test drive and not once told me “this is the car for you” or “how much I want this car”. The entire process he was professional and hung back to allow us to make a decision that was right for our family. Herb worked directly with the finance department to help us get the best deal possible for our trade and find the best company to provide our financing. Overall My Wife and I had a great experience working with Herb and would highly recommend him for anyone looking for a new vehicle. More

Experience Amazing experience thanks to Lavon. Truly cares about his customers. Did absolutely everything to get me the best deal. Professional and straightforwa Amazing experience thanks to Lavon. Truly cares about his customers. Did absolutely everything to get me the best deal. Professional and straightforward thank you so much More

Happy Customer We had a great experience purchasing a new car at Heritage - everyone was working with us to ensure we got a great price and a positive experience! I We had a great experience purchasing a new car at Heritage - everyone was working with us to ensure we got a great price and a positive experience! I would recommend this dealer to friends and relatives. More

Great experience Lavon did a great job today assisting me with my vehicle purchase I want to thank him a lot also I wanna thank the financial guy as well Lavon did a great job today assisting me with my vehicle purchase I want to thank him a lot also I wanna thank the financial guy as well More

Jacob Cardwell A++ Bought my car from Heritage Jeep in Parkville. Had a major hiccup in this transaction. Jacob Cardwell was the finance manager handling my account that Bought my car from Heritage Jeep in Parkville. Had a major hiccup in this transaction. Jacob Cardwell was the finance manager handling my account that day. When I went back in to talk about the issue the next day the Sales manager (Jeep) was not at all helpful so I went to talk to Jacob. He went above and beyond to help me. Without his help that day I would have probably been one extremely dissatisfied customer. He worked tirelessly all day to remedy the situation and got Brad the GM at Jeep Parkville involved to get the job done. I truly appreciate everything he did. More

Over the Moon! As a younger woman coming into a dealership alone, you're just asking to be taken for a ride because we all know that we have to bring a man with us. As a younger woman coming into a dealership alone, you're just asking to be taken for a ride because we all know that we have to bring a man with us. I took a gamble alone and I can't tell you how satisfied I am. Lavon was so honest and transparent with me, whatever I needed he accommodated. When I walked into the dealership I was alone and didn't know what I wanted- I was the MOST vulnerable. Lavon questioned me to find what would really matter to me: he asked me about every aspect of a car to find what I wanted: do I want good gas mileage, something flashy, something with lower payments? He spent valuable time in order to find out what I truly wanted to ensure I was not left with a classic case of buyers remorse. He really took his time and I never once felt pressured into anything I didn't want to do. I left with a great car that had lower miles than I wanted, payments not exceeding my budget, with a manufacturer with a reputation for long-term reliability. I am just over the moon with the service I received and honestly don't think I would even consider buying a car from someone other than Lavon in the future. More

Very Pleasant Spencer was very knowledgeable about the car we were interested in, he and the finance guys worked very hard and quickly to work out a loan that fit o Spencer was very knowledgeable about the car we were interested in, he and the finance guys worked very hard and quickly to work out a loan that fit our needs. Would definitely recommend Heritage to everyone! More