
Heritage Valley Ford - Putnam
Putnam, CT
Filter Reviews by Keyword
By Type
Showing 203 reviews

Always a Pleasure This was our 3rd vehicle purchase at Putnam Ford. We'll never shop anywhere else. Jake and David make the process fun and stress-free. This was our 3rd vehicle purchase at Putnam Ford. We'll never shop anywhere else. Jake and David make the process fun and stress-free. More
Great Dealership! We were not able to find the truck we were looking for in MA and the folks at Putnam had what we wanted and gave us a great deal. Everything was very We were not able to find the truck we were looking for in MA and the folks at Putnam had what we wanted and gave us a great deal. Everything was very straight forward and very low pressure. Thanks to Tim, Melissa and David for a great experience! Oh, and Tim for taking the time to show us all of the features of our new F150. More
Honest, easy we purchased a used Ford Explorer in a matter of a few hours. We were very motivated to get a good vehicle and the sales and finance teams made it ext we purchased a used Ford Explorer in a matter of a few hours. We were very motivated to get a good vehicle and the sales and finance teams made it extremely easy. More

Putnam Ford Buying Experience Service at Putnam Ford dealership was excellent. People in sales and finance were extremely generous and helpful. Any questions I had they knew the an Service at Putnam Ford dealership was excellent. People in sales and finance were extremely generous and helpful. Any questions I had they knew the answer to. More
Very good experience I was recently came to Putnam Ford to purchase a used vehicle for my daughter to commute to school. From the very beginning of texting back and forth I was recently came to Putnam Ford to purchase a used vehicle for my daughter to commute to school. From the very beginning of texting back and forth with Melissa Orlowski to see if they had the car I was looking at online to working with David Place and David Pomes I felt very at ease. They were very professional and I never felt that they were giving me a sales pitch. Everything was explained and any issue I had was addressed right away. More
Great Deal, Zero Pressure I visited Putnam Ford with a vehicle in mind and after finding it and thoroughly looking at it I noticed that no salesman had been hounding me yet. I I visited Putnam Ford with a vehicle in mind and after finding it and thoroughly looking at it I noticed that no salesman had been hounding me yet. I actually had to go inside to get someone a day that someone was Jake and he was awesome. The process from there was painless and I bought the car. If you're in the market for a vehicle check them out! More

Most professional This dealership not only gave me a great deal on a vehicle, they explained everything in detail every step of the way. This dealership practices a no- This dealership not only gave me a great deal on a vehicle, they explained everything in detail every step of the way. This dealership practices a no-pressure sales policy, and as far as I could tell they are a very honest and sincere business. My entire experience was pleasant, from Melissa, the business comm. Mngrs, to Tim, my sales professional, to Dave, the Warranty & finance specialist, the were all polite, honest, and accommodating. I have already told multiple people of my wonderful experience and will continue to do so, and I am very likely to continue shopping here for all my vehicle needs, both for home and work. More
Friendly Dealership Very friendly from the moment I walked through the door. They moved the process along and I had my new truck within a week. Very fast and friendly ser Very friendly from the moment I walked through the door. They moved the process along and I had my new truck within a week. Very fast and friendly service. More
Awesome Truck/Dealership Checked out a lot of dealerships and by far Putnam had the most friendly, helpful, informative sales staff around without feeling rushed or pressured. Checked out a lot of dealerships and by far Putnam had the most friendly, helpful, informative sales staff around without feeling rushed or pressured. Also had good quality products at competitive prices. Checked out many 250 trucks both in Putnam and other competitors. Purchased a previous customer's truck and could tell both owner and dealership kept truck in excellent condition. Financing was also competitive and purchase was a breeze completed that day with dealership handling everything. Husband and I extremely pleased! More

Very Satisfied I picked up my new vehicle last week, and I am very happy with the service I received. The staff were very knowledgeable about the vehicles I was loo I picked up my new vehicle last week, and I am very happy with the service I received. The staff were very knowledgeable about the vehicles I was looking at and were able to answer any questions I had and I never felt as though I was under any pressure about my choice, or even making a purchase at that time. The financing process was well explained, and straight forward. More