
Heritage Valley Ford - Putnam
Putnam, CT
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Rental car So easy to get! We thought finding a place for a rental was going to be difficult and thought the process was going to be long, but Melissa had us in So easy to get! We thought finding a place for a rental was going to be difficult and thought the process was going to be long, but Melissa had us in and out for both getting and returning the car! More
My 2017 Fusion Rocks!!! My experience was once again top notch! Treated like part of the family! Accident rental was timely! Sales was awesome! Financing was straight forward My experience was once again top notch! Treated like part of the family! Accident rental was timely! Sales was awesome! Financing was straight forward! And they had me out driving my new Fusion! Great job Rick and team! More

Great experience!!! The staff was very professional, personable and respectable Michael Place went above and beyond any salesperson I have ever met. I was treated like a The staff was very professional, personable and respectable Michael Place went above and beyond any salesperson I have ever met. I was treated like a customer should be treated. More

Flexible buying experience I want to thank Michael and Tim for an extremely pleasant experience in your dealership. I have purchased many vehicles but this was the simplest and I want to thank Michael and Tim for an extremely pleasant experience in your dealership. I have purchased many vehicles but this was the simplest and lowest pressure environment I have seen. More

Wonderful Service & Non Pressure sale I had a great experience at Putnam ford. Starting with Jenni Woods getting in touch with me right away to Mike Place in sales being knowledgeable and I had a great experience at Putnam ford. Starting with Jenni Woods getting in touch with me right away to Mike Place in sales being knowledgeable and answering all of my questions. Everything was smooth and easy. Dave the Finance Manager was also friendly and helpful. I love the small town friendly and welcoming vibe of this dealership! I would highly recommend. More
Putnam ford service Service Mgr. Gary Machamer and his team did a great job repairing my 2011 Ranger. Gary got me right in and when the parts arrived , They got me right Service Mgr. Gary Machamer and his team did a great job repairing my 2011 Ranger. Gary got me right in and when the parts arrived , They got me right out. I would recommend the service department with the highest rating. and thank you Tim campbell and Melissa. BRAD n More
Quality servive Service performed as requested. I was kept informed as to what was needed to keep car running problem free. Have had my cars serviced at Putnam Ford f Service performed as requested. I was kept informed as to what was needed to keep car running problem free. Have had my cars serviced at Putnam Ford for many years and been very satisfied with the service. More
Very professional and accommodating Very polite, not pushy, professional in there care with customers, gave me exactly what I was looking for. Tim the salesman was very caring, courteous Very polite, not pushy, professional in there care with customers, gave me exactly what I was looking for. Tim the salesman was very caring, courteous and friendly. Dave in financial could not have been more patient and understanding. I will definitely recommend them to people looking to purchase a car. Excellent variety of used and new vehicles. I will be back to do more business. You have truly made my day a special one. More
Convenient and trouble free Putnam Ford's service department is always very accommodating when it comes to my schedule. They are good about keeping me informed as to what repair Putnam Ford's service department is always very accommodating when it comes to my schedule. They are good about keeping me informed as to what repairs are needed and the time it will take to do them. They are exactly what I look for in customer service: Friendly and honest. They treat me like I am their best customer. More
It was excellent as usual! It is always an excellent experience and Gary is always informative and very helpful. He explained everything to me and repaired the muffler with cos It is always an excellent experience and Gary is always informative and very helpful. He explained everything to me and repaired the muffler with costs in mind seeing my car is 13 years old. More