Heritage Valley Ford - Putnam

Customer Service Personnel are superior in all respects as well as the service personnel. Every gets checked! No complaints at all. I went in for an oil change, tire rotation and filter replacement. Al as well as the service personnel. Every gets checked! No complaints at all. I went in for an oil change, tire rotation and filter replacement. All completed in an hour. More

very easy to reach on the phone and spoke with a very nice person . Will go back anytime nice person . Will go back anytime More

Hannah from Heritage Valley Ford in Putnam Ct was extremely courteous,knowledgeable and thorough.The service appointment addressed every issue including an ongoing problem being worked on by the fact extremely courteous,knowledgeable and thorough.The service appointment addressed every issue including an ongoing problem being worked on by the factory.A great place for service. More

Excellent service, counter service reps are knowledgeable and courteous, expensive but what isn’t today. and courteous, expensive but what isn’t today. More

Friendly service department. Professional and competent mechanics. Maintenance done in a timely manner. Any issues above and beyond general maintenance is addressed. Professional and competent mechanics. Maintenance done in a timely manner. Any issues above and beyond general maintenance is addressed. More

Very friendly staff to deal with and extremely helpful. Hannah scheduled the service on the phone with me and also helped me when I arrived. Thank you!! Hannah scheduled the service on the phone with me and also helped me when I arrived. Thank you!! More

I brought my car in for service at Heritage Valley Ford in Putnam. It was going to take a while, so I asked for a ride home. A gentleman who introduced himself as Ron gave me a ride. This driver Ron has in Putnam. It was going to take a while, so I asked for a ride home. A gentleman who introduced himself as Ron gave me a ride. This driver Ron has to be the rudest, most preferred man I have ever encountered. All the way back to my house he said inappropriate things to me. Some of the things he sad were, "don't be fooled, at 78 I'm as virile as a 20 yr old", " do you like my white beard? It sure will tickle your thighs." These are just some of the inappropriate things he said to me. The topper occurred when we arrived at my house. When he stopped the car he put his hand on my thigh and said " I hope we meet again." This man should be terminated. If the powers to be do not terminate driver Ron within 7 days of the posting of this review, I will contact an attorney and state Police to file sexual harassment charges against driver Ron and Heritage Valley Ford. If your vehicle is in for service at Heritage Valley Ford be very Leary about accepting a ride home from them. Martha More

I’ve been going to this dealership for several years. Service has always been excellent when getting routine maintenance or when I’m purchasing a car. I highly recommend this dealership. Service has always been excellent when getting routine maintenance or when I’m purchasing a car. I highly recommend this dealership. More

Very friendly, helpful. Great to work with. Very knowledgeable about the car I was interested in. Great to work with. Very knowledgeable about the car I was interested in. More

Hannah was kind efficient cheerful while being extremely professional. I don’t believe her performance should be based solely on the words of a customer whose day or mental stability she has no control over professional. I don’t believe her performance should be based solely on the words of a customer whose day or mental stability she has no control over. More