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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews
Call Service Center (802) 865-8200

482 Reviews of Heritage Toyota - Service Center

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July 22, 2020

Staff is very friendly and knowledgable They keep you informed on their progress.Feels very safe concerning the covid virus. This is my second car from them, and it won't be the last. More

by wayne.racine.5
Recommend Dealer
Yes
Employees Worked With
Peter Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence
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Jul 23, 2020 -

Heritage Toyota responded

Wayne, Thank you for taking the time to share your feedback - We are pleased to hear that purchasing your second vehicle went as smoothly as the first! We look forward to seeing you in the service department for your next scheduled appointment, Until then, safe travels!

July 21, 2020

I loved how I pre registered via text and then was sent instructions for dropping off of my car. They really know how to handle the new norm in this COVID world. By far, the best that I have encountered. More

by Gina Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick McCarthy
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Jul 22, 2020 -

Heritage Toyota responded

Gina, Thank you for taking the time to share your feedback! We are pleased to hear that our new process for dropping off your vehicle for service went smoothly. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 18, 2020

I had a ry god experience with H T, they were very professional From making my appointment till the truck was delivered Everyone was friendly and safe. More

by frankg802
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
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Jul 20, 2020 -

Heritage Toyota responded

Frank, Thank you for taking the time to share your feedback from working with Dana! We are pleased to hear that she and our staff were able to give you a smooth and enjoyable visit to our service department. We look forward to seeing you for your next next scheduled appointment, Until then, safe travels!

July 14, 2020

Service people were polite, knowledgeable, and the service visit was quick. All while following safe health guidelines. There was a great outdoor waiting area provided. I have never been disappointed More

by atmaas
Recommend Dealer
Yes
Employees Worked With
Jared Fitzgerald , Dana Lawrence
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Jul 16, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your recent visit to our service department! We are pleased to hear that Dana and our staff once again made sure your appointment went smoothly, and that you enjoyed the outdoor waiting room. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 14, 2020

Had dealer recalls. They did the work, kept me notified, I picked ip my car and it passed inspection. I couldn't have asked for anything more. More

by mommyscooterluv
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
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Jul 16, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your recent visit to our service department! We are pleased to hear that Dana and our staff made sure everything went smoothly for you. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 10, 2020

Never disappointed at Heritage. It’s our second car buying experience and everyone, sales, service, scheduling- they are top notch. Pandemic protocol was also excellent. More

by Thea
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy St. Peter, Jared Vaughan
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Jul 10, 2020 -

Heritage Toyota responded

Thea, Thank you for taking the time to share your feedback! We are pleased to hear that your visit to our showroom was enjoyable, and that our staff was able to help you find another great vehicle! We look forward to seeing you again in the service department for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

July 10, 2020

Great experience with this dealership with regards to their after sale customer service, and their collision repair service - the paint job on my truck looks awesome! More

by Barbie
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth, Collision Re pair Center *****, Brandy St. Peter
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Jul 10, 2020 -

Heritage Toyota responded

Barbie, Thank you for taking the time to share your feedback! We are pleased to hear that your interactions with all of our staff and departments have been enjoyable for you. We look forward to seeing in the service department for your next scheduled maintenance visit! Until then, safe travels!

July 10, 2020

Herritiage as a whole is a great team and has top notch customer service! They sell the best and are the best! Always a pleasure to be there for all my suv needs! 💕 More

by Green Sunlight
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Heck, Jared Vaughan
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Jul 13, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with our staff! We are pleased to hear that your visits to our showroom and service departments have been enjoyable. Thank you for choosing Heritage Toyota, and we look forward to seeing you again soon, Until then, safe travels!

July 08, 2020

Totally satisfied with Heritage Toyota. The staff is very professional in all aspects of their duties. The premises is constantly cleaned and sanitized. Great place. More

by Manning, t 98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd, Jason Dillon, Marc Halliday, Elizabeth Bockus, Bernie Cieplicki
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Jul 08, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feed back! We are glad to hear your visit to our showroom was enjoyable. We hope you enjoy your new vehicle, and we look forward to seeing you for your first scheduled maintenance visit. Until then, safe travels!

July 07, 2020

Efficient, fast and friendly. They serviced my car quickly. Communicated with me every step of the way. They delivered in the time frame that was quoted. More

by smerchant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Report | Print
Jul 08, 2020 -

Heritage Toyota responded

Thank you for taking the time share your feedback from working with Brandy and our service department! We are glad to hear that your visit went smoothly, and our staff was able to get your service accomplished in a timely fashion. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

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