Back

Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

Sort by
August 27, 2020

Prompt and professional describes our service visit. They addressed the complaint , stayed in contact with us, and repaired the truck within the promised time frame (actually the truck was done sooner than p More

by Dave & Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Brandy St. Peter
Aug 28, 2020 -

Heritage Toyota responded

Dave and Lynn, Thank you for taking the time to share your feedback! We are glad to hear that enjoyed working with our staff, and that your appointment went smoothly. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

August 26, 2020

I found everyone was great. They heard my concerns and acted in a timely manner. They explained everything in detail and they were very curtous and my repair was done in a very timely manner. This dealers More

by Fpbaker69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Aug 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that you have enjoyed working with Brandy and our staff. We are glad to hear that your recent appointment went smoothly, and that your repairs were completed in a timely fashion. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

August 26, 2020

Bought my 2009 Toyota Tacoma from Heritage Toyota and I've only had it serviced there because I trust the service team and they have always treated me with the utmost curtesy and understanding when some More

by Mr Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence
Aug 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that you have enjoyed your experiences with our service staff, and that they continue to help keep your Tacoma in top shape. We look forward to seeing you and your truck again for your next scheduled maintenance visit, Until then, safe travels!

August 23, 2020

Fantastic, quick, courteous and thorough , I came early and they took me right in, pre registered and it was super easy and very efficient. Highly recommend. More

by Jputz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
Aug 24, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that you enjoyed your recent visit to our service department, and that your appointment went smoothly. We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

August 05, 2020

I had a 6 month schedule maintenance for my 2010 Toyota Corolla LE. It was a nice experience at Heritage Toyota in South Burlington VT. Brandy was very kind and personable, and very professional! Thank Yo More

by Happy Car
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Aug 05, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feed back! We are pleased to hear that you are enjoying your Corolla, and that your 6-month maintenance visit went smoothly. We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

August 01, 2020

Well organized and excellent safety procedures in place. Car was in for Toyotacare 15,000 mile service and fuel pump recall. Car done in just a few hours and it runs like a top! More

by bob.grenon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Vaughan
Aug 03, 2020 -

Heritage Toyota responded

Bob, Thank you for taking the time to share your feedback from your visit to our service department - we are pleased to hear that your appointment went smoothly! We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 26, 2020

The COVID-19 procedure made me feel very comfortable bringing my Highlander in for an important recall and routine maintenance. The communication before the appointment made sure I knew exactly how to p More

by CJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Josephson
Jul 27, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - we are pleased to hear that your visit to our service department went smoothly, and that our new procedures helped you feel at ease while you were here for your recall and maintenance. We look forward to seeing you again for your next scheduled appointment, Until then, safe travels!

July 25, 2020

Got me in and fixed problems. They missed a tire problem at the last inspection but made it right by installing new tires at a reasonable cost More

by Dan
Recommend Dealer
Yes
Employees Worked With
Ray Muzzy
Jul 27, 2020 -

Heritage Toyota responded

Dan, Thank you for taking the time to share your feedback! We are glad to hear that our staff was able to take care of new tires for you, and get you back on the road in a timely fashion. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

July 24, 2020

Always quick with my car and the Communication is great keeping me up to date with what is happening and updates they do there best More

by Malachy Ferguson
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Heritage Toyota responded

Malachy, Thank you for taking the time to share your feedback from your recent visit to our service department! We are pleased to hear that your appointment went smoothly. We look forward to seeing you again for your next scheduled appointment, Until then, safe travels!

July 23, 2020

Quick oil change Scheduled an appointment for an oil change, the took the car on time and it was done when they said it would be. Fortunately the weather was nice and More

by Wm.mayville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Jul 24, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are pleased to hear that your visit to the service department went smoothly, and that you enjoyed working with Kate. We look forward to seeing you again for your next scheduled maintenance visit! Until then, safe travels!

...
5
...