Heritage Toyota - Service Center

The people there are terrific, welcoming, helpful, friendly, accommodating to suddeen changes in schedule! And they did the work quickly, accurately, and explained it fully. friendly, accommodating to suddeen changes in schedule! And they did the work quickly, accurately, and explained it fully. More

Worst place ever! They do not listen to you and fix your problems. I have been there four times with the same issue and it's still not fixed. They said no TSB no fix. That's BS I found one and they still di problems. I have been there four times with the same issue and it's still not fixed. They said no TSB no fix. That's BS I found one and they still didnt fix it and one thing that hasnt been fixed is a danger to the driver its the drivers seat! Would not recommend them at all. Worst service ever! They look at you like you are crazy when there's something wrong! My car is brand new an they are saying its normal! I don't think so! More

Deb was very friendly and efficient. My service was pretty straightforward, oil change, bulb replacement, & inspection so not much to say. I was disappointed to see how much the inspection cost. PS pretty straightforward, oil change, bulb replacement, & inspection so not much to say. I was disappointed to see how much the inspection cost. PS it is annoying to have to register to send this review More

Everyone in the dealership treats you as a friend. We have purchased four vehicles from them, and have been very pleased with each one. Dealing with both sales and service have been a pleasant experienc have purchased four vehicles from them, and have been very pleased with each one. Dealing with both sales and service have been a pleasant experience. More

Toyota Service is outstanding! They ensure that everything is done and done correctly. Making appointments is easy and generally the appointments can fit my schedule. They call back with any conc everything is done and done correctly. Making appointments is easy and generally the appointments can fit my schedule. They call back with any concerns and offer me the opportunity to make informed decisions based upon their checks and recommendations. I have a very high degree of confidence in their service underwriters and mechanics! Nice Job and thanks for the opportunity to comment! More

Heritage Toyota does it again with another awesome customer experience. I recently brought my 2010 Toyota Matrix S in for service. Nothing major, just a Vermont State Inspection and Tire Change. E customer experience. I recently brought my 2010 Toyota Matrix S in for service. Nothing major, just a Vermont State Inspection and Tire Change. Eric Sansone was very professional, helpful and friendly. I waited in the customer lounge and spoke with a few of the members of their friendly sales team. I will do business with Heritage Toyota Service again. More

Ray has always been courteous and the work done has always been delivered on time and at the price quoted. I have owned many Toyotas and will certainly consider Heritage for my next purchase. always been delivered on time and at the price quoted. I have owned many Toyotas and will certainly consider Heritage for my next purchase. More

From the time the automatic door opens for service check-in, until the time we leave, the entire staff is courteous and friendly...even humorous...but serious about doing a good job. The time frame is check-in, until the time we leave, the entire staff is courteous and friendly...even humorous...but serious about doing a good job. The time frame is always adhered to, and possible charges explained before the work is done. We haven't experienced the shop for "issues" because for the first 30,000 miles there haven't been any, only maintenance. However we've seen the same professionalism displayed as they work with other customers in the waiting area. The shuttle drivers are friendly, timely and concerned about the customer's schedule. We're extremely pleased with our experience there, from sales to parts to service. More

I have used Heritage Toyota Service for years because the H Team is good, very good. For my most recent visit, Mr. Ray Muzzy went out of his way to explain and show the machine used to balance my truck tire H Team is good, very good. For my most recent visit, Mr. Ray Muzzy went out of his way to explain and show the machine used to balance my truck tires. The technicians took care of my steering vibrations in one visit. Something the tire shop couldn't in 5 tries. I highly recommend Heritage for service, it is pricey but you get what you pay for. It is done right the first time. More