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482 Reviews of Heritage Toyota - Service Center
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December 16, 2015
Tried to fix items that were not broken I recently brought my 2010 Toyota Tacoma in to get it inspected, tires rotated, and an oil change. I assumed the inspection would be fine. When it was I recently brought my 2010 Toyota Tacoma in to get it inspected, tires rotated, and an oil change. I assumed the inspection would be fine. When it was done, I was informed that my left front wheel bearing needed to be replaced and my e brake lines needed to be replaced. It was estimated it would cost $900-1000 for parts and labor. This seemed a bit odd. The truck was driving with zero indication that a wheel bearing needed to be fixed. I declined the service at the time. I went home, brought my truck to two different local mechanics. Both mechanics told me and showed me that nothing was wrong with my left wheel bearing and the e brake lines were totally fine. No problems what so ever with the truck. They both would of passed it inspection (which one did). Just wanted to give my review of the service center. I won't be coming back. More
by MRVskiguy
Employees Worked With
Matt Morrision, Justin Flynn
December 15, 2015
Excellent Service Brought my car in for a couple of recalls and the staff was very friendly and courteous. The process was extremely efficient. They were also able to Brought my car in for a couple of recalls and the staff was very friendly and courteous. The process was extremely efficient. They were also able to schedule me for the time frame that I needed. More
by maemae226
Employees Worked With
Matt
December 14, 2015
Excellent Service Every employee in the service department was friendly and professional from the moment I stepped out of the car and was greeted, to Tom my service con Every employee in the service department was friendly and professional from the moment I stepped out of the car and was greeted, to Tom my service contact, to the girl who went over my service and scheduled my next appointment. What a pleasure! Worth the trip from NY. More
by SLgrandma
Employees Worked With
Tom - Service
December 13, 2015
Awesome Great dealership. Very friendly and professional staff. Toyotas are known for their high quality products and Heritage will do everything in their p Great dealership. Very friendly and professional staff. Toyotas are known for their high quality products and Heritage will do everything in their power to show their staff is on par with the products. They will not try to sell you unnecessary products or services. More
by Mikelfball73
Employees Worked With
Multiple employees over several years
December 11, 2015
Great customer service I brought my car in to get some brake work done, and I was very pleased with the customer service here. Seth was very informative, friendly, and profe I brought my car in to get some brake work done, and I was very pleased with the customer service here. Seth was very informative, friendly, and professional. This was my first time at this dealership, and I will definitely be coming back. More
by Rbyrnes
Employees Worked With
Seth
December 11, 2015
very helpful Very helpful and fast beating all expectations, would highly recommend. Just drove in without an appointment and it was taken care of promptly. ideal Very helpful and fast beating all expectations, would highly recommend. Just drove in without an appointment and it was taken care of promptly. ideal for your Toyota. More
by ZZZ
Employees Worked With
Tom kulhowvick
December 08, 2015
Excellent Service Greeted quickly, the basic service was reviewed and was checked in very quickly. Service was done 15 minutes faster than estimated time, service was Greeted quickly, the basic service was reviewed and was checked in very quickly. Service was done 15 minutes faster than estimated time, service was explained and reviewed by Amber. Amber was very pleasant, professional, expeditious and thorough. Best service and customer service in Northern Vermont. More
by DanaB
Employees Worked With
Amber Miles
December 05, 2015
Flat tire I had a flat tire and drove to heritage to see if they could patch it but they were not able to so I ended up having to get all new tires. I didn't w I had a flat tire and drove to heritage to see if they could patch it but they were not able to so I ended up having to get all new tires. I didn't want new tires but I felt reassured I was doing the right thing due to my extensive traveling I do. I also didnt have an appt and they really help me and gave me great service and I was out within 2 hours. More
by Gin blossom
Employees Worked With
Tom from service
December 04, 2015
Need new battery. It was done right and fairly quickly. No problems. Just drove in without an appointment and it was taken care of promptly and for a reasonable price. Added words to make up 25 total. No problems. Just drove in without an appointment and it was taken care of promptly and for a reasonable price. Added words to make up 25 total. More
by jgersbach
Employees Worked With
Seth
December 03, 2015
Excellent service Amber provided excellent customer service. She was professional & personable. She listened and responded well to my questions. She was very thoroug Amber provided excellent customer service. She was professional & personable. She listened and responded well to my questions. She was very thorough on both check-in and check-out. The waiting area was well maintained. More
by VTshopper55
Employees Worked With
Amber
