482 Reviews of Heritage Toyota - Service Center
Happy to be a H-Team Owner customer! Had my truck's annual VT inspection done through the Customer Loyalty Program today. Thank you so much for the perk of owing a Heritage Toyota vehicl Had my truck's annual VT inspection done through the Customer Loyalty Program today. Thank you so much for the perk of owing a Heritage Toyota vehicle. As always friendly staff, quick and easy from start to finish. Great dealership! More
Great service Tom Tom was very polite service was great was not kept waiting very satisfied with the service. Customer service was the best. They treat you like your Tom was very polite service was great was not kept waiting very satisfied with the service. Customer service was the best. They treat you like your time is as important as theirs . I tell everyone how great heritage Toyota is. More
Service Department Ryan did a great job explaining the work that needed to be done. My wait time was minimal. Now... if you could only guarantee there will be no snow J Ryan did a great job explaining the work that needed to be done. My wait time was minimal. Now... if you could only guarantee there will be no snow June through September I would be even more pleased! Yes, I finally had my snow tires removed. More
Continue to exceed expectations Had my first service on my Tundra purchased last summer. As always, the service was excellent. They now even do our VT inspections for free. Not mu Had my first service on my Tundra purchased last summer. As always, the service was excellent. They now even do our VT inspections for free. Not much more I can ask for. More
Smart, helpful and very pleasant! Any auto service center is capable of taking care of a newer car with fewer than 50,000 miles on it. But it takes someone who is progressively knowled Any auto service center is capable of taking care of a newer car with fewer than 50,000 miles on it. But it takes someone who is progressively knowledgeable about specific vehicles to properly care for an aging SUV with 260,000+ miles on it. I need a service center that is thorough enough to catch nascent problems before they hatch into full blown catastrophic failures. I really don't want to have to call for a tow truck while my family and I are stranded at Smugglers Notch! I also need a Service Advisor who is smart enough to explain issues to me in a way my non-mechanical brain can comprehend. Thank you, Amber. More
Top Notch Service Department Thanks again to the folks at Heritage Toyota Service. I've been taking my Toyota Tacoma for the last 10 years. I really like being able to literally Thanks again to the folks at Heritage Toyota Service. I've been taking my Toyota Tacoma for the last 10 years. I really like being able to literally drive up to the counter to drop my truck off. All the service writers, technicians, and support people are friendly and want to help. They work pretty darn hard to make your life easier. Granted sometimes they have to give you not so good news, but they try their best to lessen the impact on your wallet. Thanks to Jay for getting me set up with new tires and the mechanic who was able to get my alignment done despite frozen cam adjuster bolts! You guys rock. My truck drives so much better. I'll be back :) More
Top of the line service! Matt is the Top Of the Line as far as service is concerned. A pleasure to work with him. Also the shuttle drivers where extremely accommodating goin Matt is the Top Of the Line as far as service is concerned. A pleasure to work with him. Also the shuttle drivers where extremely accommodating going out to the way to meet my needs. More
Service We live in New York really wish they would provide those who live out state Ferny tickets other dealers in your area do our highlander platinum is sti We live in New York really wish they would provide those who live out state Ferny tickets other dealers in your area do our highlander platinum is still under warranty More
Very Pleased I bought my Tacoma in June 2015 and it was a very smooth process. Daniel, the salesman helping me was wonderful to work with. Not pushy at all, and up I bought my Tacoma in June 2015 and it was a very smooth process. Daniel, the salesman helping me was wonderful to work with. Not pushy at all, and upfront and straightforward. He did everything he could to get a good deal for us. Ever since then I have brought my truck back for regular maintenance and am always greeted by friendly staff and they are all very helpful. I have also used their shuttle service a few times, and I have never arrived anywhere late. They do a wonderful job making sure their customers needs are met. My husband has also just recently taken his Dodge there to get some repairs made because we had multiple problems with the Dodge dealership across the street. Toyota was very kind and helpful through the whole process and got everything we needed repaired done in a timely manner. When I returned with my Tacoma they remembered my husband and I and asked how his truck was doing since they serviced it. I was very impressed and have never had a bad experience here. I love Toyota! :) More
Great satisfaction I was met promptly upon arrival, reasons for service discussed and my concerns noted (tire chronically losing air). I was shown to the visitor's com I was met promptly upon arrival, reasons for service discussed and my concerns noted (tire chronically losing air). I was shown to the visitor's comfortable waiting area. Soon, the representative notified me of the cause of tire problems was a nail, and that repair was made. After all service was completed work performed was discussed and I was able to make an appointment for my next routine service. I was left with a good feeling for the whole experience. More