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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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June 21, 2016

Happy to be a H-Team Owner customer! Had my truck's annual VT inspection done through the Customer Loyalty Program today. Thank you so much for the perk of owing a Heritage Toyota vehicl More

by Snogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jun 21, 2016 -

Heritage Toyota responded

Thanks for posting! Glad to hear that you could take advantage of our free VT state inspection for customers who purchased their vehicle with us. And that you enjoyed working with our service team! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2016

Great service Tom Tom was very polite service was great was not kept waiting very satisfied with the service. Customer service was the best. They treat you like your More

by Norma Gilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jun 20, 2016 -

Heritage Toyota responded

Norma, Thank you for your kind works about Tom and the Heritage Toyota service department. I'm glad everything went smoothly. We appreciate you taking the time to recommend us. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 18, 2016

Service Department Ryan did a great job explaining the work that needed to be done. My wait time was minimal. Now... if you could only guarantee there will be no snow J More

by Jeanne Agner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Jun 20, 2016 -

Heritage Toyota responded

Jeanne, Your comments are appreciated! Glad to hear you enjoyed working with Ryan. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 14, 2016

Continue to exceed expectations Had my first service on my Tundra purchased last summer. As always, the service was excellent. They now even do our VT inspections for free. Not mu More

by TundraTundraTundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jun 14, 2016 -

Heritage Toyota responded

It's nice to hear that you had a great experience at our service department! I'm glad you could take advantage of the free VT state inspection for customers who bought their vehicle with us. Thank you for posting your comments, and thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group Heritage Automotive Group

June 07, 2016

Smart, helpful and very pleasant! Any auto service center is capable of taking care of a newer car with fewer than 50,000 miles on it. But it takes someone who is progressively knowled More

by TedHeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Jun 13, 2016 -

Heritage Toyota responded

Ted, Thank you for your kind words about Amber and the Heritage Toyota service team! It's excellent to hear that their work has kept your vehicle reliable. We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2016

Top Notch Service Department Thanks again to the folks at Heritage Toyota Service. I've been taking my Toyota Tacoma for the last 10 years. I really like being able to literally More

by Snogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jun 02, 2016 -

Heritage Toyota responded

Thank you for your kind words about Jay and the rest of the service department team! We appreciate you sharing your comments. I'm glad we could help you out with your truck's alignment. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 30, 2016

Top of the line service! Matt is the Top Of the Line as far as service is concerned. A pleasure to work with him. Also the shuttle drivers where extremely accommodating goin More

by Gail2560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Jim Shuttle Drivers, Matt Morrissey
May 31, 2016 -

Heritage Toyota responded

Gail, Thank you for your kind words about Matt and the shuttle drivers. It's wonderful to hear that they made your visit a great one. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 28, 2016

Service We live in New York really wish they would provide those who live out state Ferny tickets other dealers in your area do our highlander platinum is sti More

by Sally1214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 31, 2016 -

Heritage Toyota responded

Sally, We appreciate the input. I shared your suggestion with management and it something that is being seriously considered. I'm glad to learn that your experience at our service department was otherwise positive. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 24, 2016

Very Pleased I bought my Tacoma in June 2015 and it was a very smooth process. Daniel, the salesman helping me was wonderful to work with. Not pushy at all, and up More

by TacomaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember names, I am so sorry!
May 25, 2016 -

Heritage Toyota responded

What a nice review! Thank you for sharing your experiences on DealerRater. It's great to hear that both you and your husband are happy with the service you received at Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 19, 2016

Great satisfaction I was met promptly upon arrival, reasons for service discussed and my concerns noted (tire chronically losing air). I was shown to the visitor's com More

by RayP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
May 20, 2016 -

Heritage Toyota responded

Ray, We appreciate this detailed review of our service department. It's nice to hear that you received such excellent service from Tom and the rest of the team. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

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