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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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November 30, 2016

Fast! Love Toyota especially Tom who is always so helpful! The service on my lease is always so quick which I appreciate since I often bring both my small c More

by Afarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 02, 2016 -

Heritage Toyota responded

Afarr, Your kind words about Tom are very much appreciated. It's lovely to hear that you have received consistently great service at Heritage Toyota. Thank you for taking the time to share your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2016

Great service and experience! Love Toyota especially Seth who was very helpful! The service on my vehicle is always so quick which I appreciate since I am a very busy person that t More

by Cactus1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Dec 02, 2016 -

Heritage Toyota responded

Thank you for this wonderful review! It's great to hear that you enjoyed working with Seth. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2016

Easy, No-Hassle Service During a very busy time of year, Amber worked with me and provided several options to get my car serviced ASAP. She was very knowledgeable and was wi More

by VTBuckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Nov 29, 2016 -

Heritage Toyota responded

We appreciate the very nice review! I'm glad Amber did such a great job making sure your service visit went smoothly. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2016

Best Toyota service experience ever I was visiting my daughter at UVM and needed scheduled maintenance as the vehicle will not be back in PA until summer. The service advisor (Jay) was More

by Fred K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Nov 29, 2016 -

Heritage Toyota responded

Fred, It's excellent to hear that Jay provided such top notch service. We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 22, 2016

above and beyond Kate went above and beyond expectations in providing the services necessary for my Matrix. She was patient in understanding the problems I'd encounte More

by Pamela Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Heritage Toyota responded

Pamela, We appreciate you taking the time to write a review. It's great to hear that Kate made sure that your experience with our service department was stellar. Thank you for the kind words. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

My first maintenance checkup with my new Corolla I was very pleased with my first maintenance visit with my new 2016 Corolla. I would especially like to mention one of your shuttle drivers, Scott (f More

by PattyEllen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember except for Scott, shuttle driver.. sorry...
Nov 23, 2016 -

Heritage Toyota responded

PattyEllen, We appreciate you for sharing your thoughts on DealerRater. I'm very glad to hear that Scott and our shuttle service helped make your visit to our service department better. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

great peaple make a great experiance just so happens my wife brought her Lincoln back to Burt Paquin ford for service on Monday and had the worst experience every. She brought my Tacoma More

by tank1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Aug 26, 2016 -

Heritage Toyota responded

We appreciate the recommendation. I'm glad to hear you received top notch customer service at our service department. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

Great Service from Jose Godoy He made sure to take the extra time to keep me well informed on the recall and additional recommended maintenance on my Rav 4 this week! He telephone More

by Lisa S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Godoy
Aug 26, 2016 -

Heritage Toyota responded

Lisa, Thank you for such a nice review of José and the Heritage Toyota service department! It's great to hear that he kept you informed as the work on your vehicle progressed and could help you with transportation. We appreciate you taking the time to post on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2016

In and out fast They treat you well as soon as you drive in. They make you feel comfortable. They do great work. I would recommend to anyone considering service to More

by Fishjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Aug 22, 2016 -

Heritage Toyota responded

What a nice recommendation! We appreciate you taking the time to post on DealerRater. It's wonderful to hear that you had an excellent experience at the Heritage Toyota service department. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 29, 2016

Very professional, honest and friendly team. Great and prompt service, nice people and reasonable price. Will recommend to everybody. I owned 4 Toyota cars in different states and they all were More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2016 -

Heritage Toyota responded

It's great to hear that you had an excellent experience at Heritage Toyota. Thank you for the recommendation. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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