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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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March 28, 2017

Professional and timely, Tom, has greeted and assisted me twice now. Great guy; explains services provided, answers any questions I may have, and alerts me as to what I'll n More

by LoveThisCar!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Mar 30, 2017 -

Heritage Toyota responded

Thank you for your kind words about Tom! It's very nice to hear that you have been receiving top notch service at our service department. We appreciate you taking the time to write a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 27, 2017

Great Service Comfortable and satisfied for doing my Rav4 service on Saturday. The staff was very friendly and the waiting room is very nice. The service price is v More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Mar 28, 2017 -

Heritage Toyota responded

Ben, We appreciate you for taking the time to write a review! It's excellent that your service visit was worthy of five stars. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 26, 2017

Routine Service We were greeted upon entry, and they loved my dog. Anytime my dog is welcome, it is a good day. He canvassed the entire shop front, with nothing but More

by gregtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kulhowvick, Amber Miles, Alicia Cloutier
Mar 28, 2017 -

Heritage Toyota responded

Greg, We appreciate you posting! It's very nice to hear that both you and your dog had such a positive experience at our service department. I'm sure our service staff enjoyed meeting your dog, as well! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 24, 2017

sevice Seth who handeled my visit was efficient , friendly and most helpful Work was done remarkably quickly and I was promptly informed by Seth that work co More

by Dieter Gump
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Mar 24, 2017 -

Heritage Toyota responded

Dieter, We appreciate you taking the time to post such a nice review. It's fantastic to learn that your visit went well and that you received top notch service from Seth. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 04, 2017

Problem solved quickly despite swamped shop Rav4 making screeching noise, leaving for a trip. Called the shop and was to to drop by, leave it if you can. We'll fit you in. There may be a signifi More

by Tom O'Brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Mar 06, 2017 -

Heritage Toyota responded

Tom, Well, that is wonderful to hear! I'm glad that Tom and the rest of the service team made sure your visit went smoothly. Thank you for posting a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 02, 2017

Buying a car (or several!) from Chuck Heingartner! My dealings with Chuck Heingartner are always the best. First of all, I completely trust him--100%! He listens to my automobile needs and suggests g More

by Izzivt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 03, 2017 -

Heritage Toyota responded

We appreciate your recommendation of Chuck. It's fantastic that he has been so great to work with. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2017

Just the same I've been associated with the Heritage Group for upteen years and never have had a problem nor I have I met with anyone that hasn't been anything but More

by siffert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Feb 03, 2017 -

Heritage Toyota responded

What a nice review! It's wonderful to hear that you have received consistently great service from Tom and the rest of the team over the years. We appreciate you taking the time to post very much. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 29, 2017

Regular maintenance I went in for my regular maintenance. It was my first appt after buying. I went in and was greated. A service person and went over what would be done More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Feb 02, 2017 -

Heritage Toyota responded

Erin, It's wonderful to hear that you received top notch service at your recent visit to our service department! Glad everything went smoothly and that Jay was able to answer all your questions. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 26, 2017

Timely, personable, and professional service This was my first service appointment with Heritage after buying a used RAV4 in the last few months. I couldn't have asked for more for this maintena More

by happygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the names of the others who greeted me., Matt Morrissey
Jan 27, 2017 -

Heritage Toyota responded

That's fantastic to hear! We appreciate you taking the time to share your experience on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 18, 2017

Quick and efficient They got me in quick and it did not take as long as they estimated which was great. Very professional and freindly staff great experience. More

by Bigtundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Allen, Randi Hodet
Jan 18, 2017 -

Heritage Toyota responded

Thank you for sharing your experience on DealerRater. It's great to hear that your visit went smoothly. We appreciate the five star rating! Nora Krom Customer Relations Specialist Heritage Automotive Group

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