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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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August 10, 2017

Quality Service Dave kept us abreast of the maintenance required for our Prius. Let us know that the brakes needed work on for the vehicle to pass the State Inspecti More

by jsjoachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ptak
Aug 10, 2017 -

Heritage Toyota responded

We appreciate you posting. Glad that David kept you informed of your car's maintenance needs. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

Awesome Customer Service I bought my car at Heritage but had been having it serviced at another dealership because it was closer to me. After two very negative experiences wit More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Aug 10, 2017 -

Heritage Toyota responded

Lindsay, That's fantastic! I'm so glad we could help you out. Thank you for giving us another try! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 02, 2017

Ryan did a great job! I went in for a free 10k miles service on my truck. Thanks for helping me with my 2017 Tacoma Ryan! I really appreciate it! More

by fishmando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Aug 04, 2017 -

Heritage Toyota responded

We appreciate you taking the time to post. It's excellent that Ryan made sure you had a positive experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 31, 2017

Professional, thorough and timely This was an excellent service experience. Everything was very professional and fully explained. Would definitely use them again! I appreciated all More

by Mariner7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jul 31, 2017 -

Heritage Toyota responded

That is wonderful to hear! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Routine oil change We've always had great service from patty and Tom, they've never let us down, I highly recommend them. I trust both of them to be honest and solve any More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick, Patti Bowdy
Jul 28, 2017 -

Heritage Toyota responded

Sue, It's very nice of you to recommend Patti & Tom. Wonderful to learn that you have received consistently top notch service from them and the rest of our service department. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2017

Fast and Excellent Service Patti was very professional and helpful. She got the inspection going for my vehicle even though I forgot my insurance card. I was able to access th More

by randall3485
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patti Bowdy
Jul 27, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. It's fantastic that Patti was so helpful and accommodating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 27, 2017

First Time Visit, Will Return Great experience, courteous, efficient, fast, and well done. Telephone personnel, service personnel, even the shuttle bus driver - all were outstandin More

by Kristyna Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember, but every single person was helpful and professional
Jul 27, 2017 -

Heritage Toyota responded

Kristyna, Thank you for posting. It's fantastic that you received such great service from everyone you encountered at Heritage Toyota. We look forward to seeing you in the future. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2017

Service visit They were right on time for the appointment . Friendly and prompt service. Didn't try to sell me on something I didn't need.Not pushy More

by mr.ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Jul 24, 2017 -

Heritage Toyota responded

Ed, That is excellent! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 20, 2017

Emergency service Even though I did not have an appointment, but needed help with a dead battery, Tom fixed our car in a speedy and timely manner. He treated me with r More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jul 21, 2017 -

Heritage Toyota responded

Paul, It's wonderful that Tom was so helpful when you were in a tough spot. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 17, 2017

Great customer service I appreciated the help and great customer service that Patty Bowdy provided to me. She was ready to lend a hand and was very friendly. More

by LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Bowdy
Jul 17, 2017 -

Heritage Toyota responded

Thank you for posting about your experience working with Patti in our service department. It's very nice to hear that you received top notch service from her. We appreciate you choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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