Heritage Toyota - Service Center

First maintenance check up on new rav 4 Thanks again for service and helping with my questions regarding the display of hybrid battery recharge being displayed on radio screen and setting up Thanks again for service and helping with my questions regarding the display of hybrid battery recharge being displayed on radio screen and setting up next appointment. More

Prompt and courteous service Very happy with the service and friendliness of the service reps. I was able to get an appointment when I wanted and everyone i came in contact with a Very happy with the service and friendliness of the service reps. I was able to get an appointment when I wanted and everyone i came in contact with at the dealership was very friendly and courteous. More

They always get me in! Dana was a rockstar and went out of her way to help me out and get me in for my free toyotacare service. Shout out to her and my salesman Derek for al Dana was a rockstar and went out of her way to help me out and get me in for my free toyotacare service. Shout out to her and my salesman Derek for always being there for me. More

My service was complete and done professionally I completely recommend service at Heritage Toyota. Every employee is extremely nice and fully briefs me on work or other things I should know. The I completely recommend service at Heritage Toyota. Every employee is extremely nice and fully briefs me on work or other things I should know. The only thing I find annoying is when I am in the waiting area and have to sit in the very deep chairs. I am short and if I sit with my back against the back of the chairs my feet would be sticking out straight ahead of me! I try to compensate by bringing a pillow to put behind my back, but it doesn't totally solve the problem. I wonder if anyone else has this problem. Obviously I can't expect you to order new chairs, but if the time ever comes, I hope you will give it some thought. More

Scheduled Maintenance with Oil Change Ryan was prompt and very pleasant to work with. He was good at explaining what needed to be done. I hope I get him the next time I bring one of our ve Ryan was prompt and very pleasant to work with. He was good at explaining what needed to be done. I hope I get him the next time I bring one of our vehicles in for service. More

Kept his promise of getting back to me and friendly/helpful. David was very friendly and helpful. He noted when he didn't have an answer for me about a past reported problem. He explained who he had to wait fo David was very friendly and helpful. He noted when he didn't have an answer for me about a past reported problem. He explained who he had to wait for and that he would get back to me with an answer before he left for the day and he followed through with that. More

top notch service Katherine Smith the service advisor did an excellent job. She was extremly helpful and knowledgeable about what needed to be done to my truck, and how Katherine Smith the service advisor did an excellent job. She was extremly helpful and knowledgeable about what needed to be done to my truck, and how much time it takes. The service department has always done an outstanding job in work quality, the amount of time it takes, and value. I very much appreciate the job they do. More

Felt appreciated. Felt like I was the most important person walking in even though I noticed the same treatment of everyone coming in behind me. Told me what was to be Felt like I was the most important person walking in even though I noticed the same treatment of everyone coming in behind me. Told me what was to be done to car up front, and when service was completed, went through status of the work. Noted condition on my winter tires and offered suggestion to budget now for next season replacement. I liked the fact Tom had me thinking ahead about my future needs. More

Heritage Toyota is great to deal with! Katie was my service technician when I brought my Toyota Rav4 in for a lease inspection. She was very pleasant and knowledgeable. They even got my Katie was my service technician when I brought my Toyota Rav4 in for a lease inspection. She was very pleasant and knowledgeable. They even got my vehicle serviced in less than the quoted time so that I was on my way to enjoy the rest of my day! Thank you Heritage Toyota! More

Rapid and courteous The best experience in term of car service. I was prepared to wait for an hour and half but the service was rendered in less than an hour. My insuranc The best experience in term of car service. I was prepared to wait for an hour and half but the service was rendered in less than an hour. My insurance card was outdated and I found my new and updated insurance card in the car. They had called Geico and did the printing for me. What a treat and service! Will stay with Heritage for my new car. Thank you Jay! More