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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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May 22, 2018

Reliable Resource Ray Muzzy remains my "go to" man for service and questions relative to my two Rav 4's. I can always count on Ray giving me the straight scoop and rec More

by RobertR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Muzzy
May 25, 2018 -

Heritage Toyota responded

Robert, Thank you for your kind words about Ray! It's fantastic to hear that Ray has been so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 21, 2018

Excellent service experience The Heritage Toyota Service Department really takes good care of you as a customer. They are very organized, the facility is spotless, and the custom More

by VtB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
May 21, 2018 -

Heritage Toyota responded

Thank you for this very nice review! I'm glad you enjoyed working with Dana, that everything went smoothly and that you found our waiting area so nice. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 19, 2018

Always excellent service Heritage always delivers the best, friendliest and proficient care for my Toyota. Every interaction with every person is always positive and appropri More

by Douig
Customer Service
Recommend Dealer
Yes
Employees Worked With
unsure of names
May 21, 2018 -

Heritage Toyota responded

That is fantastic to learn! Thank you for taking the time to share your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 19, 2018

Finished as promised Needed vehicle serviced by 4pm and it was finished and ready to go at 3:30. Jay was a pleasure to work with, he did a good job of listening to what wa More

by Redsoxfanvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
May 21, 2018 -

Heritage Toyota responded

Glad to learn Jay was so great to work with and that we could accommodate your schedule. We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2018

Service department I just want to say how efficient they were..they did not have the part in stock and had it sent overnight..and had my vehicle back quickly. Everyone t More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
May 21, 2018 -

Heritage Toyota responded

Jackie, It's very nice to hear about your positive experience with our service department. Thank you for posting! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2018

Great service and very prompt. Great people and place to have your vehicle serviced. I have bought 4 Toyotas and have been very happy with everyone involved. Megan Terry is the very More

by oxoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Dana Lawrence
May 21, 2018 -

Heritage Toyota responded

It's wonderful to learn that you've had good experience with both our sales and service teams. We appreciate your kind words about Megan. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2018

They covered it all Just dropped off my 2008 Tundra For oil change and Tire rotation They did a quick but thorough job and a Complimentary safety check found s few More

by Todd68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
May 15, 2018 -

Heritage Toyota responded

Todd, We appreciate your very nice review. Glad your visit went so smoothly. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 11, 2018

Excellent My service advisor was very competent and respected my time. The service covered all my needs. He was efficient helpful and concerned for for my satis More

by Richard Bertolino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
May 15, 2018 -

Heritage Toyota responded

Richard, We appreciate you posting. It's wonderful that Rob provided such an excellent service experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

Prompt service Brought in my 2016 Highlander for scheduled maintenance and VT inspection. Steve gives a great first impression and service was professional as usual. More

by Rjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve (greeter), Katie Smith
May 08, 2018 -

Heritage Toyota responded

Thank you for posting. It's fantastic to learn that you received excellent service from our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2018

Service made easy I bought a car with Chuck last year and his personal touch makes it all worth it. I needed my 10k service and inspection and all I had to do was call More

by Sebastian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
May 08, 2018 -

Heritage Toyota responded

Sebastian, It's very nice to hear that your sales representative, Chuck, has continued to be so helpful! We appreciate you sharing your experience. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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