Heritage Toyota - Service Center

Well done, Taylor Very personable and thorough in your review of the service performed and the needed service for the future. Thank you for a very pleasant experience. Very personable and thorough in your review of the service performed and the needed service for the future. Thank you for a very pleasant experience. More

Excellent Service The service was excellent efficient on time and courteous. Everyone at the service center was helpful. We enjoy dealing with Heritage Toyota. We wil The service was excellent efficient on time and courteous. Everyone at the service center was helpful. We enjoy dealing with Heritage Toyota. We will be back. More

Great Service Department Advisor When arriving for my appointment I was quickly greeted by the Service Advisor Brandy. She was friendly and informative, providing me with all the deta When arriving for my appointment I was quickly greeted by the Service Advisor Brandy. She was friendly and informative, providing me with all the details of the work to be done. She also provided an updated list of work previously done and the remaining schedule regarding my TAC service. We also easily scheduled an appointment to have snow tires mounted next month, something I was not thinking about today. I appreciated her assistance and thoroughness. More

Brandy was a great service staff member to work with . She kept me informed with the repairs need to fix my car. She listened to why I was going back for repairs after just being there the week before . She kept me informed with the repairs need to fix my car. She listened to why I was going back for repairs after just being there the week before for the same issue. She even had a head technician drive my car after the repairs just to make sure it was totally fixed this time. More

Service was prompt, pleasing, courteous and inexpensive! I was greeted promptly by a very courteous and professional service manager. After 20 minutes she came to me in the lounge to say the car needed a ne I was greeted promptly by a very courteous and professional service manager. After 20 minutes she came to me in the lounge to say the car needed a new air filter for the interior AC, which I approved. Ten minutes later she was briefing me on the service findings, all good, and five minutes after that I was driving away. Altogether the servicing took half the time I had expected and also cost less than I had expected. A class act! More

Oil/Filter Change Excellent service! Vehicle was completed within the time quoted and service representative did a great job. The check in and check out were quick a Excellent service! Vehicle was completed within the time quoted and service representative did a great job. The check in and check out were quick and professional. Appreciated the car wash - looked amazing. I highly recommend both the sales and service department. More

Professionalism is #1 Katie was great to work with. She very professional, knowledgeable and friendly! We have two Toyota’s which are brought to Heritage for every service, Katie was great to work with. She very professional, knowledgeable and friendly! We have two Toyota’s which are brought to Heritage for every service, so I highly recommend these guys! More

Service Culture The customer service culture at Heritage Toyota is excellent! Every time I come for service or repairs I'm greeted by someone who is cheerful, friend The customer service culture at Heritage Toyota is excellent! Every time I come for service or repairs I'm greeted by someone who is cheerful, friendly and very helpful. The repairs are done quickly and to highest standards. This time I was was helped by Brandy St Perter and Kate. Brandy got back to me very quickly and with accurate answers. I will always come to Heritage for all my vehicle needs including an additional vehicle in the next three months. Heritage Toyota is the model for great customer service! More

Awesome Tom did an amazing job explaining everything that needed to be done and what could wait. He kept me posted on how things were going. Very friendly a Tom did an amazing job explaining everything that needed to be done and what could wait. He kept me posted on how things were going. Very friendly and out going. More

Service There should be more than five stars for these terrific people. And special thanks to Dana who is always so gracious and efficient! Teriffic staff! There should be more than five stars for these terrific people. And special thanks to Dana who is always so gracious and efficient! Teriffic staff! More