Heritage Toyota - Service Center

Efficient service I always appreciate the promptness, efficiency, cleanliness of the service space and service itself. Shuttle, when needed, is great. Very courteous an I always appreciate the promptness, efficiency, cleanliness of the service space and service itself. Shuttle, when needed, is great. Very courteous and knowledgeable staff all around. More

Outstanding I have received nothing but outstanding service for my vehicle so far from Heritage Toyota. The service department is clean along with the customer lo I have received nothing but outstanding service for my vehicle so far from Heritage Toyota. The service department is clean along with the customer lounge. More

excellence Katie made the entire maintenance experience a breeze. Great communication and clarity. Heritage is great and excels at what it does. Thanks so much Katie made the entire maintenance experience a breeze. Great communication and clarity. Heritage is great and excels at what it does. Thanks so much Keep up the good work More

Snow Tire Purchase Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when I received the final bill, it was much more than I was told. You honored the price I was quoted. I can't tell you how much that meant to me! Thank you to everyone who greets me promptly every time I come in the door! Even when you are at your busiest, you all have smiles on your faces and get everyone through so quickly. Customer service is super hard, but you all make it look easy! Thank you again! More

I love my Toyota Dealer Outstanding service and always a great experience. Dana is amazing to work with! Bought my Toyota 4Runner from here 3 years ago and never had a bad ex Outstanding service and always a great experience. Dana is amazing to work with! Bought my Toyota 4Runner from here 3 years ago and never had a bad experience. Love all the staff! More

Courteous, Efficient, Shuttle to and from Dealership What more can I ask for. Took my car in to have snow tires mounted on the snowiest day so far this year -- still got good service within the time est What more can I ask for. Took my car in to have snow tires mounted on the snowiest day so far this year -- still got good service within the time estimated, a systems check which resulted in a parking light bulb being replaced but not until they called to see if I wanted it done, and a reasonable price. Oh, yes, and a timely ride to work and back at my convenience. More

Thank you Andrew I had an electrical glitch in my 2018 Tacoma that, unbeknownst to me, was caused by a puppy chewing on an exposed fuse/wire harness that connected to I had an electrical glitch in my 2018 Tacoma that, unbeknownst to me, was caused by a puppy chewing on an exposed fuse/wire harness that connected to the third brake light in the truck cap. It was a bit of a mystery, but Andrew, the service tech, figured it out quickly, ordered a part from a nearby parts store, and promptly installed a better, more protected fuse and harness that the cap dealer would do well to emulate. Thank you, Andrew. More

Steve Trenholm As always experience was excellent. Taylor Josephson was great and was courteous, knowledgeable, and made sure the work was done right the first time As always experience was excellent. Taylor Josephson was great and was courteous, knowledgeable, and made sure the work was done right the first time and on time More

Winter tire changeover. Joe was very helpful and took time to explain the service process and courtesy shuttle. He called to let me know that my tires were at the end of lif Joe was very helpful and took time to explain the service process and courtesy shuttle. He called to let me know that my tires were at the end of life and recommended a brand. He explained what the charges were and when I went to pick up my car there were no surprises. Thank you! More

Thanks, Jay! Jay was my service advisor when I went in for new snow tires. He noticed my state inspection was expiring next month, and said they could take care o Jay was my service advisor when I went in for new snow tires. He noticed my state inspection was expiring next month, and said they could take care of that now (at no charge because I bought the car there). That was a great time saver for me, and I really appreciated him noticing this! More