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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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January 01, 2019

Tom was excellent Tom patiently taught me a thing about my car of which I am too embarrassed to provide the details. That is the sign of someone who provides great serv More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
December 29, 2018

Excellent Great communication regarding needing expired inspection, need for new brakes and cost breakdown. Even helped top off my flat bike tire! Thank you! More

by Jodipriud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
December 17, 2018

Positive service experience I was very pleased with the interaction with Brandy St. Peter regarding my service work. She understood exactly what my service needs were today. Her More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
December 15, 2018

Impressed with service reps. Dana Lawrence is very pleasant, motivated to help, goes extra mile to resolve the service issues. She is very customer driven. I give her 5 stars. More

by F16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick, Dana Lawrence, Jay Jerger
Dec 17, 2018 -

Heritage Toyota responded

It's wonderful that you received such excellent service from Dana! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Great service Chuck got me into my 2018 tundra without a lot of back and forth to the dealership. He made the whole process convenient and has since helped out with More

by Steph Judkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 17, 2018 -

Heritage Toyota responded

Steph, Glad to learn that you received excellent service from Chuck! Thank you for posting. Enjoy your new Tundra! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Super service I can always count on the courteous and friendly team at heritage to care of me and my car. Keep up the great service guys! More

by Tbo511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Josephson
Dec 13, 2018 -

Heritage Toyota responded

Thank you for your kind words about our team! It's very nice to learn that you've received great service from everyone. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 11, 2018

Well Done! Taylor was very helpful in following up and arranging for the needed services. Thank you to Taylor and the Heritage Toyota Service Crew Jerry Mendi More

by JEROMENDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
Dec 13, 2018 -

Heritage Toyota responded

Jerry, Glad to learn your visit went well! It's fantastic that Taylor and the rest of the service team were so helpful. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 11, 2018

Nice and Easy! Tom is excellent! He was kind and provided helpful information about my service. I would recommend him to everyone. Thanks Tom for helping me out. More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 13, 2018 -

Heritage Toyota responded

Lu, Thank you for your kind words about Tom! It's wonderful that he was so fantastic to works with. We appreciate you sharing your thoughts. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2018

Outstanding Service Toyota service continues to impress me with the outstanding service work they perform. I love going there for service. It’s so easy to drop vehicle of More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 10, 2018 -

Heritage Toyota responded

Rich, We appreciate your kind review! It's lovely that you've received top notch service our team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2018

No Surprises! As usual, I received excellent service. It has always been friendly, courteous and professional all around. You are all good team players, the operat More

by RawSjw492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Dec 10, 2018 -

Heritage Toyota responded

That's fantastic that you've received such excellent service from our team! We appreciate you posting. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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