Heritage Toyota - Service Center

I got what I wanted They are professionals when they are welcoming the customers. They smile and they are fast. My car was checked and repaired very well as I expected. They are professionals when they are welcoming the customers. They smile and they are fast. My car was checked and repaired very well as I expected. Billing was reasonable as well. More

All perfect! Everything on time and excellent attention from our service agent Jay Jerger. My car service was completed earlier than expected which is a tremendou Everything on time and excellent attention from our service agent Jay Jerger. My car service was completed earlier than expected which is a tremendous positive! More

Service on 07 Solara First time ever(driving 50 years) that I got out of a dealer with a bill less than $100. Bravo heritage. Brandy got me in and out as agreed with No s First time ever(driving 50 years) that I got out of a dealer with a bill less than $100. Bravo heritage. Brandy got me in and out as agreed with No surprises More

Sales and service The salesman mark was excellent. No pressure, knowledgeable, and was able to explain all features I would definitely recommend mark for sales. The s The salesman mark was excellent. No pressure, knowledgeable, and was able to explain all features I would definitely recommend mark for sales. The service was very accommodating and thorough. More

Top of the line service! Efficient vehicle check in process; Proactive communication by service writers to ensure accurate expectation of services with respect to billed char Efficient vehicle check in process; Proactive communication by service writers to ensure accurate expectation of services with respect to billed charges; Timeframe for service completion as promised; All associated staff in service area cordial & friendly; Set up appropriate expectations on next service cycle; Service writer provided personal assistance on a key feature I had trouble with navigating; offered ongoing support for any further questions or clarity; Highly recommend this dealer & service team More

Service good My car needed replacement hybrid battery which they were able to get it from Boston in a day but did not come with warranty originally comes with 10 y My car needed replacement hybrid battery which they were able to get it from Boston in a day but did not come with warranty originally comes with 10 years or 100000 miles which it should have. If battery is brand new then why not ? It costs $2700 with labor. Service representative was quick getting car ready but Toyota should have offered longer warranty if part is worth that much. More

Service Very quick and efficient sign in . Always excellent service! It’s never a pushy situation to purchase Unwanted or unneeded products. The top-not Very quick and efficient sign in . Always excellent service! It’s never a pushy situation to purchase Unwanted or unneeded products. The top-notch service provided is the reason we continue to come back and buy Toyota vehicles. More

Water on Drives side floor I have water on the drivers side floor after it rains. Brought in, the looked at the passenger side and told me sun roof drains ok but it was a block I have water on the drivers side floor after it rains. Brought in, the looked at the passenger side and told me sun roof drains ok but it was a blocked ac line and cleared it and it was now Ok, suspicious since I never noticed water on drivers side. Brought home , next day it rained and water still on floor well on passenger side. Called and brought back, they said it was sun roof drain blocked, cleared drain lines and now Ok. Rained next day, still water in well on drivers side. Called back, they said my service rep would call me to set up new appointment. Awaiting call. Someone is not doing a check of work or is not trained, or their Quality process is faulty. To me this is a systemic problem if it happens twice and still not correct More

Service was amazing Service writers were great with quick service everything was explained well. Waiting room was very nice I don’t know what else to say thank you Service writers were great with quick service everything was explained well. Waiting room was very nice I don’t know what else to say thank you More

Thank you Ryan Allen Very helpful service writer. I hope that he never leaves. He is a very big accent to the company. Good luck to him in the future. Very helpful service writer. I hope that he never leaves. He is a very big accent to the company. Good luck to him in the future. More