Back

Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

Sort by
March 04, 2020

Prompt, courteous, professional employees who take customer care very seriously. I have been going for years and have never been disappointed in their service. Thank you. More

by cmcclung
Recommend Dealer
Yes
Employees Worked With
Jared Vaughan
Mar 05, 2020 -

Heritage Toyota responded

Thank you, as we appreciate your business and look forward to helping in the future. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

March 02, 2020

Great service...was able to book an appointment within a day from my call. And Heritage also loves dogs. So I was able to bring my 4 legged child with me. Thank You Heritage Toyota. More

by valerie.begnoche
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Katie Smith, Taylor Josephson
Mar 02, 2020 -

Heritage Toyota responded

I hope you stopped at the cookie jar for your 4 legged child. Your pup is welcome anytime! Thank you for your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

March 02, 2020

Fast and efficient service! Everyone was friendly and helpful. My car was done before it was supposed to be and they even washed it for me after! More

by AmandaS
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Josephson
Mar 02, 2020 -

Heritage Toyota responded

Amanda, that is our goal! Thank you for taking the time to share your experience. We appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 28, 2020

I had a flat tire after hitting a pothole. AAA removed it and put on the spare. I dropped into Heritage Toyota at noon and was given an appointment at 2PM to purchase 2 new snow tires and have them mounte More

by mscollins2
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Mar 02, 2020 -

Heritage Toyota responded

We are happy that we could help. Thank you for your business and we look forward to helping in the future. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 26, 2020

I was greeted buy a lovely women. The service man came right over, checked me in, he was very pleasant and efficient. Told me it would be about an hour, because I was waiting for the car, it was only 25 m More

by Ldybnkr
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the young man who worked with me.
Feb 27, 2020 -

Heritage Toyota responded

Thank you so much for sharing your experience and taking the time to write a review. Our folks appreciate your kind review. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 25, 2020

I was shocked. Even though I was forewarned about the cost of the 100,000 mile service soon after I got to the dealership and before the expensive work was done, I certainly did not expect a bill anywher More

by JamesALeach
Recommend Dealer
No
Employees Worked With
I don’t remember
Feb 26, 2020 -

Heritage Toyota responded

Hi James, I apologize that your visit did not go well. Please feel free to contact me so that I may help resolve any issues. I left a message earlier. Thank you. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 24, 2020

No one better than Chucky! Always a pleasure to work with Chuck. His level of service is top notch and I can always count on him when needing service or sales. So far I have p More

by TundraTundraTundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 26, 2020 -

Heritage Toyota responded

Chuck from Stowe is the way to go! Thank you for the review. We appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 22, 2020

Only place I take my car! Worth every penny. They always make it right. I would recommend them to anyone. I couldnt give stars to everybody, so if You were left out—youre the best! More

by Chris M
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Jay Jerger, Katie Smith, Taylor Josephson, Brandy St. Peter, Kyle Heck, Kyle Chamberlain, Jared Vaughan, Benji Johnson
Feb 24, 2020 -

Heritage Toyota responded

Chris, thank you for all those stars! We really appreciate it. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 22, 2020

I always receive excellent service. Love the H Team, from my salesman Patrick Weeks to the guys and gals in the service department. Great Job! More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Abby in scheduling., Dana Lawrence, Brandy St. Peter
Feb 24, 2020 -

Heritage Toyota responded

Brenda, thank you so much for the review. We appreciate it. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 22, 2020

10k service I was at an early morning appointment for my new truck and they had me in and out in about an hour with full tire rotation, oil change, and fluid top More

by Jeff2015taco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Katie Smith
Feb 24, 2020 -

Heritage Toyota responded

Awesome! Glad to hear your visit went well and we look forward to seeing you again. Thank you. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

...
10
...