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Heritage Toyota

S. Burlington, VT

4.9
4,841 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,841 reviews

August 27, 2015

Love our new car! From our first visit back in June to closing the sale in August, Roger provided excellent customer service to us while shopping for a new vehicle. He More

by VT Camry
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Zagres, Peter Mickel
Aug 27, 2015 -

Heritage Toyota responded

Thank you for the review! Sounds like Roger did a great job helping you find a car that fits your needs. It's great to hear you are enjoying your Camry! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 25, 2015

We are satisfied with people and service We were looking for small inexpensive and reliable car but never thought that it will be Scion XD which was suggested to us by Chuck Heingartner. Chu More

by Kormiletz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Chuck Heingartner
Aug 26, 2015 -

Heritage Toyota responded

We appreciate the kind words about Chuck and Heritage Toyota Scion. Thank you for taking the time to post a review. Glad to hear you are enjoying your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 24, 2015

Good Service; Good people! We had a great experience buying our Honda Pilot with Chuck Heingartner and Travis Green of Heritage Toyota. Chuck was very helpful and knowledgeable More

by Simon Cohen
Recommend Dealer
Yes
Employees Worked With
Travis Green, Chuck Heingartner
Aug 24, 2015 -

Heritage Toyota responded

Dear Simon Cohen, Thank you for the nice review! I'm glad you enjoyed working with Chuck and Travis. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 23, 2015

Stellar Experience I dealt with Rob Ploof, and he exemplifies customer service and satisfaction. He did everything he could, from start to finish, to make our transactio More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 24, 2015 -

Heritage Toyota responded

JT, We're so happy to hear you had such a great experience purchasing a vehicle with Rob. Thanks for letting everyone know. We appreciate you taking the time to post on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 22, 2015

Lazarus was very helpful We did not end up buying the car but Lazarus Koep was very helpful and attentive. Next time we will back to check you all out again. More

by Michael Newman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin, Laz Koep
Aug 24, 2015 -

Heritage Toyota responded

Michael Newman, Thank you for the review. Glad to hear you had a positive experience with Laz even though you didn't purchase a vehicle at this time. Thanks for keeping Heritage in mind for next time! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 21, 2015

Very welcoming service center. I have used Heritage service three or four time; each time a very positive experience. Capable, friendly, efficient, helped me with the right decisio More

by CLARKE KEENAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Aug 24, 2015 -

Heritage Toyota responded

Clarke Keenan, What a great review! Thank you for posting. Glad to hear you are receiving consistently great service. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 20, 2015

Excellent service for my Tacoma I was greeted promptly by Amanda and we went over what I had requested to be done. She was sure to let me know I could relax in the waiting lounge a More

by Siberian Husky Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda in service.
Aug 24, 2015 -

Heritage Toyota responded

Thank you for your wonderful review. We appreciate you taking the time to post it. Have a great trip! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2015

Professional and friendly We had a very pleasant experience buying our new RAV 4 today, It all started with a little haggle via emails with Ed Larkin, Heritage Internet Sales More

by Maciej & Dorota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin, Jeff O'Meara, Angus Gunn
Aug 18, 2015 -

Heritage Toyota responded

Maciej & Dorota, Many thanks for the thorough review. We appreciate your mention of Ed, Angus, Jeff and the rest of the Heritage Toyota sales team. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 16, 2015

Professional and Pleasant I had my 2012 Camry in for service and dealt with Brandie and she was very efficient and pleasant as everyone there always is. I have never had a bad More

by service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandie Holland
Aug 17, 2015 -

Heritage Toyota responded

Thank you for your endorsement. We're glad to hear Brandie and everyone in our service department is doing such a consistently great job. We appreciate the kind words. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 15, 2015

Genuine, patient, and so helpful! I went into the dealership with my guard up, but Roger Patterson was so genuine and friendly! He helped me find exactly what I was looking for, within More

by Bacon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 17, 2015 -

Heritage Toyota responded

Bacon77, What a nice review! Thank you for taking the time to post it. Sounds like Roger did a great job. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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