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Heritage Toyota

S. Burlington, VT

4.9
4,844 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,844 reviews

February 01, 2016

Couldn't be happier! My husband and I have always bought our cars off craigslist, friends, or family. This year we decided it was time to buy a “new” car. We did our resea More

by Elke J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Megan Terry, Chuck Heingartner
Feb 02, 2016 -

Heritage Toyota responded

Elke, Wow! Many thanks for this great review. It's great to hear that Chuck and the rest of the team made your purchasing experience so positive. I'm so glad they could help you find your dream car! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 01, 2016

Sales Megan Terry and Marc Halliday are fantastic sales persons. My wife and I make stopped for the second times around looking for car and finally found w More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry and Marc Halliday, Megan Terry, Marc Halliday
Feb 02, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience! I'm so glad to hear you both enjoyed working with Megan and Marc. Congrats on your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 30, 2016

Unbelievable customer service We purchased a Tacoma from Josh a few weeks ago. We had to bring it back today (a 2 hrs drive) for three things to be done. Josh arranged everything More

by Northeast kingdom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C, Nick Zagres
Mar 31, 2017 -

Heritage Toyota responded

Thank you for sharing your experience. I'm sorry that you had to return so soon, but it's great to hear that Josh ensured everything went smoothly. We appreciate your business. #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

January 30, 2016

Tacoma frame replacement Chuck Heingartner and Seth Tracy are making what could be a difficult situation extremely easy. Heritage inspected my frame, and when it failed, prov More

by lpyoumell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy, Chuck Heingartner
Feb 01, 2016 -

Heritage Toyota responded

We appreciate you taking the time to post your review. It's nice to hear that Chuck and Seth are working together to make sure your truck is taken care of. I'm glad they could get you a loaner while the work on your truck is completed. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 29, 2016

Painless to go home with a Prius V We had the pleasure of working with Daniel to purchase our new Prius V. Car-buying is one of my least favorite activities in life so I was not eager f More

by Kelly Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2017 -

Heritage Toyota responded

Kelly, It's nice to hear that Daniel made your car buying experience so smooth. Many thanks for posting on DealerRater. Enjoy your new Prius V! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

January 28, 2016

Safety recall Service on my Corolla. I appreciated the shuttle service. Job was done on time. Service people are courteous. They greet customers with smile and respect. Keep up the good w More

by Lnrkum1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Jan 29, 2016 -

Heritage Toyota responded

Thank you for taking the time to post a review. I'm glad you found our shuttle service useful and our service staff friendly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 27, 2016

Great experience! We recently purchased a Toyota 4runner and had a fabulous experience. Both Megan and Roger were a pleasure to work with. They listened to our needs a More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry
Jan 27, 2016 -

Heritage Toyota responded

Chelsea, Thank you for posting this stellar review! It's nice to hear Megan and Roger were so great to work with. Enjoy your new 4Runner! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 26, 2016

Very Pleased Chuck was very professional and listened to what we wanted and was able to deliver just what we asked for. He was very easy and pleasant to deal with More

by SaraWas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jan 27, 2016 -

Heritage Toyota responded

SaraWas, I'm glad you enjoyed working with Chuck. We appreciate you taking the time to share your comments. I hope your new vehicle is treating you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 25, 2016

Exceeds Expectations Again This was my second purchase at Heritage and fully satisfied. They worked hard to get me the best deal possible along with a great interest rate. Highl More

by VTMom05446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Paul Coleman, Megan Terry
Jan 25, 2016 -

Heritage Toyota responded

Glad to hear everything went so well! Thank you for your recommendation. Hope you are enjoying your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 22, 2016

Happy with Sales and Service My experience with Heritage Service has always been excellent, the people are polite, explain everything, and the work is always satisfactory. I rec More

by elderly buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angus Gunn
Apr 03, 2017 -

Heritage Toyota responded

We appreciate you sharing your experience with Heritage Toyota Scion on DealerRater. It's great to hear that Angus was so nice to work with and that Daniel lent a hand when he was not available. I hope your new Rav4 is treating you well! #THEangusgunn #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

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