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Heritage Toyota
S. Burlington, VT
4,844 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89.
Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible.
Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future.
The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015.
Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,844 reviews
February 29, 2016
Great service and nice people My dad and I both bought new tundras from Heritage Toyota and we both had great experiences. If your interested in a vehicle contact Mark Halliday, My My dad and I both bought new tundras from Heritage Toyota and we both had great experiences. If your interested in a vehicle contact Mark Halliday, My dad and I both went trough him and couldn't be happier! Very friendly people to work with. I even had my dog with me and one guy brought him out water. They go above and beyond for their clients and its shows. More
by Tylerb94
Employees Worked With
Marc Halliday
February 28, 2016
suited to my needs After a terrible experience with Volkswagen, Chuck made our transition into a Toyota worry free. He listened to me about my families needs and gave us After a terrible experience with Volkswagen, Chuck made our transition into a Toyota worry free. He listened to me about my families needs and gave us the car we needed. I appreciate his sincerity and assistance after such a horrifying prior experience with Volkswagen. More
by M.G
Employees Worked With
Chuck Heingartner
February 27, 2016
Top in Class and service Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We wa Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We walked away feeling comfortable about our decision and knew we were working with a dealership who stands behind their product. Highly recommend! More
by Jason and Shawn
February 27, 2016
From start to finish...superb customer service! Shawn Carpenter rocked it! He was straight forward and got us exactly the car we wanted within the monthly payment we wanted to pay! Thanks! Shawn Carpenter rocked it! He was straight forward and got us exactly the car we wanted within the monthly payment we wanted to pay! Thanks! More
by Cheryl and Erik Joslin
February 24, 2016
Maintenance Service In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the service visit extremely pleasant. More
by ebg
Employees Worked With
Tom, Tom Kulhowvick
February 23, 2016
Straightforward. Great to do business with. No hassles about warranty/care plans. No surprises, did what you said you would. Kudos to George "K". friendly and compete Great to do business with. No hassles about warranty/care plans. No surprises, did what you said you would. Kudos to George "K". friendly and competent. More
by andyi
Employees Worked With
George "K"
February 23, 2016
Straightforward, fast, friendly service Shawn Carpenter was able to get me into the vehicle I wanted, for the price I want, and did so in an efficient, personable manner. The whole feel of t Shawn Carpenter was able to get me into the vehicle I wanted, for the price I want, and did so in an efficient, personable manner. The whole feel of the dealership is clean, professional and customer oriented. More
by Michelle
Employees Worked With
Nick Zagres, Shawn Carpenter
February 22, 2016
To busy for oil change I bought a Toyota Tacoma from these guys in November 2014 I tried to get a oil change for it before I took it for a trip and was told three weeks I bought a Toyota Tacoma from these guys in November 2014 I tried to get a oil change for it before I took it for a trip and was told three weeks Unacceptable I have not been back since I even saved the email from them I have a buddy with a Toyota too Same problem Have to take it to another dealer in St. Albans Not a happy customer More
by Scoto
Employees Worked With
Ray muzzy
February 17, 2016
Exceptional Service was prompt, courteous and professional. Everything was done timely and correctly. The service was exceptional I know having worked in a Toy Service was prompt, courteous and professional. Everything was done timely and correctly. The service was exceptional I know having worked in a Toyota dealership years ago how hard it is to run a service department, and Heritage has that down perfectly! More
by SteveT
Employees Worked With
Other Employees :
Multiple members of the service team
February 17, 2016
Smooth as can be buying from Heritage with Chuck! We had to buy a car unexpectedly after our second consecutive Honda hybrid failed us. Chuck made our experience personal and professional. He was thor We had to buy a car unexpectedly after our second consecutive Honda hybrid failed us. Chuck made our experience personal and professional. He was thorough and helpful with all of our questions and considerations under the circumstances. He never made us feel pressured and took great care of us from start to finish. We definitely were made to feel part of the Heritage family and are grateful for the great experience we had. Thanks Chuck and Heritage, you helped turned a bummer situation into a positive one! More
by John O
Employees Worked With
Chuck Heingartner
