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Heritage Toyota Owings Mills

Owings Mills, MD

4.6
1,076 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,076 reviews

September 08, 2015

Haggle free dealing We recently purchased our new Toyota Corolla with R&H and it was an excellent and smooth experience. Joey Chang made it very easy for us to decide. He More

by Arpita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Cheng
Sep 09, 2015 -

Heritage Toyota Owings Mills responded

Arpita, thank you for your positive and encouraging feedback. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are delighted to hear that Joey was able to make your purchasing experience a memorable one and will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at R&H Toyota Scion. We would love to see you! Thank you again Arpita and have a great day.

August 31, 2015

Good Experience with R&H (Evon Greene) We recently purchased a Toyota Camry with R&H and it was a very splendid experience to work with Evon Greene. He is extremely knowledgeable and patien More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 21, 2015 -

Heritage Toyota Owings Mills responded

Good morning K. We are delighted to hear that your recent car buying experience with Evon was a fantastic one! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. I will be sure to share your encouraging thoughts with Evon! Moving forward, please do not hesitate to contact us should you need any maintenance services performed. We would be happy to lend our support. Thanks K for the wonderful feedback and we look forward to seeing you in the future!

August 02, 2015

Excellent service from Dennis Margroum Went in to turn in my lease that wasn't even originally purchased from R&H Toyota, but after seeing the amazing reviews that not only the dealership h More

by Dan F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Margroum
Aug 03, 2015 -

Heritage Toyota Owings Mills responded

Good morning Dan F. Thank you very much for your positive feedback. We are happy to hear that Dennis was able to assist you during your time at R & H Toyota and we will certainly share your kind comments with him! As you settle in to your new vehicle, please do not hesitate to contact us should you have any questions or want a little more insight on your new car. We would be happy to lend our support. Thank you again Dan F. for the wonderful feedback and have a great day!

July 31, 2015

Levi Lafferty did a great job Levi did a great job of getting the cars we wanted at the best possible price. He even drove one of the cars to our house which was above and beyond More

by PriusC4
Recommend Dealer
Yes
Employees Worked With
Aug 06, 2015 -

Heritage Toyota Owings Mills responded

Thank you PriusC4 for your positive feedback. R & H Toyota Scion is pleased to hear that your car buying experience was a memorable one. We are also happy to hear that Levi Lafferty was able to assist you with your new Toyota purchases and we will certainly share your kind words with him. Please do not hesitate to contact us should you have any questions or want a little more insight on your new vehicles! We would love to hear from you. Thank you again PriusC4 for taking the time to review us!

July 29, 2015

Money Hungry My wifes 4Runner started to show the CHECK ENGINE light. So I took two weeks ago the car to R&H and told Spiro to check everything and let me know wha More

by gng1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spero Karadimos
Jul 29, 2015 -

Heritage Toyota Owings Mills responded

We thank you for your feedback about R&H Toyota Scion. We know that there are many choices out there and appreciate your time and consideration. Based on our information, the first visit for your 4Runner was related to a “Maintenance Required Light” not a check engine light. This sometimes can be confused as a check engine light, but is in fact the vehicle telling you that maintenance is required at this time. The second visit was a result of a “Check Engine Light,” which is a completely different indicator. Upon checking the code, it was determined that Fuel Air Ratio Sensor needed to be replaced. At that time, we checked for any additional or prior codes that would store in the system and nothing showed as being stored from the previous visit. We understand that it may seem these items are related, however they are not related in function at all. We would like to discuss the reasons why a certified Toyota technician and Toyota parts, as well as the needed scans, can become more complicated than one screw in and one screw out. A vehicle with 90,000 miles has a possibility of something going wrong at any time. Our Service Director, Louis Piero, would be more than glad to discuss a fair reduction in cost for you, as we truly value you as a customer. He can be contacted directly at 410-753-8948 or via email at lpiero@mileone.com. We apologize for the miscommunication that occurred during your visit and hope to speak with you soon. Thank you.

July 28, 2015

Good experience with RH (Levi Lafferty) Bought a Sienna. Levi helped me through the process of making the choice of the right vehicle. I walked into RH wanting to buy an SUV, as I was averse More

by hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 28, 2015 -

Heritage Toyota Owings Mills responded

R&H Toyota Scion is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new van. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

July 28, 2015

Excellent service I was pleased by the service offered by R&H Toyota. In addition to servicing my car, someone also helped me to set up my Bluetooth and they did a gre More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy
Jul 28, 2015 -

Heritage Toyota Owings Mills responded

Good afternoon Suzanne! Thank you so much for your kind comments. R & H Toyota Scion is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Suzanne for the highly praised review.

July 17, 2015

Great service!!! I just purchased my 2014 Nissan Altima from Derek Booth at R&H Toyota. He went above and beyond ...he made us feel like family, not just a customer. D More

by dgeslois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Booth, James
Jul 20, 2015 -

Heritage Toyota Owings Mills responded

Hi dgeslois - R&H Toyota Scion would like to congratulate you on your new 2014 Nissan Altima! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Nissan as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

July 10, 2015

I am still in Awe! Sales Consultant Erika Danielle, is on the ball. I received a phone call on July 9, 2015, stating Toyota is starting a new program. I was asked to com More

by Tracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Danielle
Jul 13, 2015 -

Heritage Toyota Owings Mills responded

We truly appreciate the encouraging feedback, Tracey! It was our pleasure assisting you in finding the perfect vehicle! Be sure to come back and see us again soon at R&H Toyota Scion! Happy driving!

June 27, 2015

GREAT EXPERIENCE!!!!!!!! It was a pleasure to purchase car from R&H Toyota dealership with assistance of Evon. He was so positive and friendly. Got exact car that we were look More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Coy
Jul 06, 2015 -

Heritage Toyota Owings Mills responded

Happybuyer, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Happybuyer and have a great day.

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