Heritage Toyota Owings Mills

Carlos Subido - miracle worker Mr. Subido just made it possible for our newborn baby to be safely transported to and fro in our brand-new car! We thought we could not get/afford the Mr. Subido just made it possible for our newborn baby to be safely transported to and fro in our brand-new car! We thought we could not get/afford the car we really wanted but he patiently dealt with us and, voila, a brand-new car! I highly commend Mr. Subido and the entire R & H dealership for the warm and friendly gesture! Kudos! More

Evon is an amazing consultant! Hands down the best customer service We have ever received. We love our new highlander. We will see you again! thank you very much! JR & Nicole Hands down the best customer service We have ever received. We love our new highlander. We will see you again! thank you very much! JR & Nicole More

R & H Toyota is amazing!!! I have to say that R & H Toyota was excellent! I would like to thank Rob Steiner for providing me with excellent customer service and for being very h I have to say that R & H Toyota was excellent! I would like to thank Rob Steiner for providing me with excellent customer service and for being very honest, positive, and easy to talk to. I would recommend him and the dealership to friends and family and whoever else who reads this! Thank you!! More

Excellent customer service. I have had two service advisors at R&H Toyota Service Center for the past several years. Judy and Paul are their names, and they have helped me immen I have had two service advisors at R&H Toyota Service Center for the past several years. Judy and Paul are their names, and they have helped me immensely when I needed a lot of work done on my car. I like the waiting facilities, the free popcorn and custom coffees, and the children's play area. It has been a pleasant experience and I am very grateful it is in the location that it is. I don't have any experience buying a car from R&H, but I will definitely check them out the next time I am in need of buying a car. I have also worked with Jeanne in securing a loaner car from the Toyota Rental program, while my car was in for about a week, and she was a wonderful person to talk to as well. More

Straight Forward Great car buying experiencea at R&H Toyota. Dennis M. was friendly, and knowledgeable. He tells it straight and works with you. No hidden fees, n Great car buying experiencea at R&H Toyota. Dennis M. was friendly, and knowledgeable. He tells it straight and works with you. No hidden fees, no games, straight to business. Stephanie was great in the finance department as well. More

Sales Representative/ Finance Officer Scott Staley was my Sales Representative. Scott provided excellent service in terms of my purchasing a vehicle. He was courteous, and professional, an Scott Staley was my Sales Representative. Scott provided excellent service in terms of my purchasing a vehicle. He was courteous, and professional, and displayed exceptional customer service skills. as he assisted me with test driving two autos. I finally purchased a 2013 Kia Soul. Scott is an asset to R&H Toyota. The other employee who assisted me was James Cook. I would highly recommend this dealership and both of your employees to friends , family and colleagues. More

R&H Toyota Customer Service I would recommend R&H Toyota Scion in Owings Mills to anyone interested in purchasing a new vehicle. The customer service is excellent and I had a wo I would recommend R&H Toyota Scion in Owings Mills to anyone interested in purchasing a new vehicle. The customer service is excellent and I had a wonderful experience. My salesman, Rob Steiner, was thorough in explaining the various deals. He was knowledgeable, patient and funny. Never did I feel rushed or pressured to make a decision. Everyone, from the person who greeted us when we came in the door to the finance person (Stephanie) was great!!! Do yourself a favor and visit R&H Toyota when you're ready for that new car. More

6th car bought at R&H Toyota My family has been buying cars at R&H for almost 20 years from Dennis. When my car of 11 years finally saw its last day I went in to take a look at my My family has been buying cars at R&H for almost 20 years from Dennis. When my car of 11 years finally saw its last day I went in to take a look at my options. My credit is just under ideal for buying a car so I thought I wasn't going to qualify for a car. Dennis, in true form, did everything he could and in the end I walked away with a brand new car. When going over extra coverage options for my car I was wavering between two options. Seeing me waver, they gave me the option with more coverage for the lowest price. In the end once all the papers were signed, I payed less for the car than I was planning on paying. They are absolutely amazing here. I trust them at R&H as much as I'm ever going to trust a dealer. Dennis Margroum is the salesman you should deal with if you go in. He always greats us with a hug, gets to know you on a personal level, makes sure you're taken car of, and doesn't pressure you into a decision. If you want to buy a car at a good price and not feel like you're being bs'd into a decision R&H is where you should go. More

Above and beyond My car was suddenly undrivable. I contacted R&H Toyota Scion, saying I was interested in a new Corolla. Rob Steiner brought a new Corolla to Parkvil My car was suddenly undrivable. I contacted R&H Toyota Scion, saying I was interested in a new Corolla. Rob Steiner brought a new Corolla to Parkville for me to test drive. He brought with him, and left with me a complete breakdown of the cost to me of either buying or leasing a Corolla. Once I decided on a Corolla he came, picked me up and brought me to the dealership to pick out my car and sign the paper work for a lease. There was absolutely no pressure by him or his manager to buy any of the offered "upgrades" or "protections", though I did decide to buy "Gap" insurance. There is no way I could have gotten any better service. More