Heritage Toyota Owings Mills

Carlo Subido displays the qualities of a good sale person. His encouraging words enlightened us to buy our new Toyota car. Carlo is knowledgeable and trustworthy p displays the qualities of a good sale person. His encouraging words enlightened us to buy our new Toyota car. Carlo is knowledgeable and trustworthy person. He is always available if we have questions or problems. More

Perfect Experience Josh Spencer and the team at R&H Toyota made my first car buying experience so easy and pleasant. From the moment we walked into the dealership, my fa Josh Spencer and the team at R&H Toyota made my first car buying experience so easy and pleasant. From the moment we walked into the dealership, my family and I were treated exceptionally well by the whole team. With this being my first time buying a car on my own, I needed a lot of extra explanations regarding different car features, pricing, financing, etc. Josh was always eager to spend the time with me in order to help me understand everything, making me feel so much more comfortable with my purchase. Also, I never felt pressured at any point throughout the process. I would 100% recommend R&H Toyota, especially Josh. I'm truly grateful to the whole team for making my experience as smooth and pleasant as it could possibly be. More

Thrilled I had been looking for a car, knew exactly what I wanted, and was frustrated with sales people trying to see me a car they had, rather than what I wan I had been looking for a car, knew exactly what I wanted, and was frustrated with sales people trying to see me a car they had, rather than what I wanted. A friend bought a car from Josh Spencer at R&H, and based on his recommendation, I called Josh. He had the car I wanted, told me the price over the phone and didn't waste my time showing me other cars or trying to sell me an extended service contract that I did not want. I will recommend Josh to others. I live 80 miles from the dealership but it was worth the trip to be able to deal with a professional who focused on what I wanted rather than trying to sell me what he wanted to sell. It sounds simple but most of the other sales people I've dealt with just don't seem to get it. More

Tire Replacement I had to have a tire on my 2015 Camry replaced due to a nail which had gotten stuck in it. I brought the car to the service center late because of a m I had to have a tire on my 2015 Camry replaced due to a nail which had gotten stuck in it. I brought the car to the service center late because of a misunderstanding but Richard Berger to excellent care of us probably even pulling some strings to make sure we were out of there in under 15 minutes. I would recommend this dealer to anybody. More

Chad was awesome Not to stereotype myself, but being a woman and having to deal with car maintenance is always a daunting task, I'm always hesitant about bringing my c Not to stereotype myself, but being a woman and having to deal with car maintenance is always a daunting task, I'm always hesitant about bringing my car in anywhere because to be honest, i don't know much about cars. I was trying to get a second opinion, and Chad was extremely patient with me and my million questions and was able to break down everything into car parts for dummies for me. He was extremely knowledgeable and the best service I have received in a long time. THANK YOU, CHAD. More

Fair and Honest We found Carlos Subido to be extremely pleasant, informative and respectful. He was very knowledgeable about the Rav4. As soon as we met Carlos we kne We found Carlos Subido to be extremely pleasant, informative and respectful. He was very knowledgeable about the Rav4. As soon as we met Carlos we knew we wanted to work with him. He was very responsive to our calls and emails. Our R&H Toyota experience has been limited to Carlos, Mark Nebo and Stephanie (in finance) and they have exceeded our expectations. More

Excellent price & service, 2016 Highlander. Thanks, Carlos! It was an absolute pleasure to work with Carlos Subido at R&H Toyota. He was extremely communicative and responsive both via phone and over email to It was an absolute pleasure to work with Carlos Subido at R&H Toyota. He was extremely communicative and responsive both via phone and over email to provide us vehicle information and options. His extensive knowledge about the vehicle we were interested in -- the 2016 Highlander XLE -- and its accessories/options was clear from the beginning. He was patient in answering questions and helping us get acclimated to using the vehicle technology. We could not be more pleased with the price and service we received. Thank you so much, Carlos! More

A+ service thanks to Carlos Carlos sold me my first car 9 years ago. I was so pleased with his service that I reached out to him when I was finally prepared to trade in my 2007 Y Carlos sold me my first car 9 years ago. I was so pleased with his service that I reached out to him when I was finally prepared to trade in my 2007 Yaris and purchase a 2016 Prius. He was very patient with all of my questions. He took me out to test drive the vehicle and worked with me to find the right car for the right price for me. I will continue to recommend him to all of my friends. More

Great Experience for a first time buyer Evon did an amazing job of helping get my first car. Derek helped me understand what certain documents and terminologies meant. Overall I had a great Evon did an amazing job of helping get my first car. Derek helped me understand what certain documents and terminologies meant. Overall I had a great experience. More

Fabulous service advisor My service advisor, Richard Berger, was fabulous. The price and recommendations were fair and reasonable. The waiting room & rest room were clean & p My service advisor, Richard Berger, was fabulous. The price and recommendations were fair and reasonable. The waiting room & rest room were clean & pleasant. When the work was completed my car was washed before being returned to me. More