Heritage Toyota Owings Mills

Excellent Dealership I drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka I drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka both did excellent jobs as well as the managers with the sale. More

Used car buying made easy! My son was looking to purchase his 1st vehicle on his own. Scott was very knowledgeable and helped him look at several options. He was fast, friendl My son was looking to purchase his 1st vehicle on his own. Scott was very knowledgeable and helped him look at several options. He was fast, friendly and always available to answer any questions. He made the process quick & painless, especially for a new, young, 1st time buyer. I would totally recommend him to anyone!!! Thanks for being awesome Scott!!! More

Awesome Customer Service!! I love my new 2019 RAV4! Thanks so much!!!! This is my third new car from this dealership!! I purchased a 2005 Avalon 14 years ago!! I had 260,000 mil I love my new 2019 RAV4! Thanks so much!!!! This is my third new car from this dealership!! I purchased a 2005 Avalon 14 years ago!! I had 260,000 miles on my car !!!!! Toyota is the BEST!!!!!! More

2019 Camry - Very Knowledgeable, very respectful. If you are looking for a Camry, you must stop at Heritage. Then after you are attacked by the leaches (other aggressive, sales reps) tell them you are If you are looking for a Camry, you must stop at Heritage. Then after you are attacked by the leaches (other aggressive, sales reps) tell them you are just looking. Do your thing and then ask for Patty Hong. If she is not there leave and go back when she is working. Patty is Korean and speaks English and Korean very well. I know because my wife is Korean and they hit it off. Patty is very knowledgeable about the cars, and when she didn't know the answer she ran and got it, and I mean literally ran to the shop, then ran back with the answer. Patty is not a sales rep that will follow you around. If you ask for space, she gives it to you. I, my wife, and my daughter were very happy with this experience, and as many of you know, car shopping sucks, until you leave with the car. As for the dealership, we got almost 6K off the asking price with rebates and them coming down on the price. So don't give up. I would definitely go back to Heritage. Good luck! More

Very pleasant experience I have never had a better car buying experience. There was no pressure, Joey Chang my sales rep to Erica in the finance department all worked with me I have never had a better car buying experience. There was no pressure, Joey Chang my sales rep to Erica in the finance department all worked with me to get me the deal I wanted The whole dealership was ran like a fine oiled machine. More

Scott is amazing! I had to make a quick decision to find another vehicle after my previous car needed major repairs. Scott was excellent from start to finish. He has a I had to make a quick decision to find another vehicle after my previous car needed major repairs. Scott was excellent from start to finish. He has a very caring spirit and I have been felt so calm during the car buying experience. More

They could not have been nicer or more helpful Outstanding! I was greeted nicely, The sent someone to another dealership for the car we wanted. I look forward the upcoming support. Thank you to Aar Outstanding! I was greeted nicely, The sent someone to another dealership for the car we wanted. I look forward the upcoming support. Thank you to Aaron and will and Patty! More

Great Staff that’s no pushy So I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but W So I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but Will Brown the sales manager was awesome. He didn’t bombard me with calls and texts but was fast to respond to my questions which was very appreciated. I left the dealership feeling like I got a great deal on my new car and a great deal on my trade without all the usual hassle. More

Just what we were looking for! This was the 3rd dealership visited. We had specific details in mind. They had the exact model and color with the options we wanted (and a couple more This was the 3rd dealership visited. We had specific details in mind. They had the exact model and color with the options we wanted (and a couple more)! Thanks to Ryan W & George J for making it happen. More