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Heritage Toyota Owings Mills
Owings Mills, MD
1,102 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,102 reviews
August 26, 2020
I purchased a new Tacoma from Mr. Cheng last week, 21 Aug 2020. He located the exact Tacoma I was looking for and made it a pleasure to purchase it. This is the second vehicle this year my family has pur 2020. He located the exact Tacoma I was looking for and made it a pleasure to purchase it. This is the second vehicle this year my family has purchased through Mr. Cheng and Heritage Toyota of Owing Mills. Both purchases were easy, hassle free and done in a professional manner. More
by farmeriii
August 19, 2020
We purchased a car two months ago and were given a temporary license plate. Our permanent license plate STILL has not arrived and our temporary plate has expired. Over these two months we have called temporary license plate. Our permanent license plate STILL has not arrived and our temporary plate has expired. Over these two months we have called countless times. Every time we are told that the business manager is busy. If we leave a message, it's never returned. We have received NO updates on where our license plate is, and now that our temporary license plate has expired, we can't drive our car any more. This was extremely unprofessional and we will never recommend this dealership to anyone! More
by c_ol
Employees Worked With
Darrin Porter
August 18, 2020
Stephanie Shi was great with us! Answered all our questions a day prior to our appointment coming down from Philadelphia. Very pleasant when we met and we are happy to own our 2020 Sienna XLE Premium questions a day prior to our appointment coming down from Philadelphia. Very pleasant when we met and we are happy to own our 2020 Sienna XLE Premium More
by Nthung828
Employees Worked With
Stephanie Shi
August 17, 2020
Justine was great! He is so friendly every time I come in there and has a great attitude. He is always helpful in explaining what services I need for my car! there and has a great attitude. He is always helpful in explaining what services I need for my car! More
by Chrissy1
Employees Worked With
Justin Ritter
August 15, 2020
Stephanie was very helpful and patience . She had all the paperwork ready and a car available to test drive that actually exceeded my expectations. The dealership as a whole is very organized . I didn’t feel paperwork ready and a car available to test drive that actually exceeded my expectations. The dealership as a whole is very organized . I didn’t feel pressured but rather assured that I was making a purchase in confidence with genuine guidance . More
by Trevell
Employees Worked With
Stephanie Shi, John Kim
August 11, 2020
Stephanie was very helpful and kind. She answered all our questions and we would highly recommend her if you’re looking for a positive experience. questions and we would highly recommend her if you’re looking for a positive experience. More
by Ashley
Employees Worked With
Aaron Veerothai, Stephanie Shi
August 08, 2020
I worked with Steven to get my wonderful Rav 4 in July and he was pleasant, professional and I drove away in the truck unplanned !!! He handled everything quickly and I was very happy with the experience. and he was pleasant, professional and I drove away in the truck unplanned !!! He handled everything quickly and I was very happy with the experience. I am actually referring a friend to him. More
by melodym1772
Employees Worked With
Carlos Guzman, Samuel Oyinloye
July 25, 2020
Excellent Service Britt was very efficient and friendly. She keep me informed on my vehicle every step of the way. I would highly recommend her and would only use her f Britt was very efficient and friendly. She keep me informed on my vehicle every step of the way. I would highly recommend her and would only use her for my future vehicle service needs. Thank you More
by brucecarrphoto
Employees Worked With
Jan Braverman, Britt Thobe
July 20, 2020
Stephanie was so nice to serve me as valuable guest. She is so patient to introduce the car I chose. Super encourage to choose her as your dealer. is so patient to introduce the car I chose. Super encourage to choose her as your dealer. More
by kuanting78
Employees Worked With
Stephanie Shi
July 17, 2020
Stephanie is an amazing consultant, very high efficient and very friendly and helpful. I really recommend her as you consultant to buy a new car. and very friendly and helpful. I really recommend her as you consultant to buy a new car. More
by XInbei Li
Employees Worked With
Stephanie Shi
