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Heritage Toyota Harrisburg - Service Center

Harrisburg, PA

4.3
237 Reviews

237 Reviews of Heritage Toyota Harrisburg - Service Center

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June 16, 2018

10k service Jodi my service manager n her team are 12s on a 10pt scale. Very knowledgeable n super friendly. They take great care of you n know my 2017 Highlander More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi the service manager. 5 stars plus!!, Joshua Specht, Marcia Moran, Jorge Garcia
November 17, 2017

Protection Coating Applied Dropped vehicle off to have protective coating put on..Was given a wonderful loaner vehicle..All the associates were great ! Procedure was done in a More

by my Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
Dec 11, 2017 -

Heritage Toyota Harrisburg responded

Thank you for the great feedback so glad you had a great experience.

September 22, 2017

Service takes forever. Called to schedule an oil change and was told it was going to take 90 minutes. For an oil change??? I can go anywhere else and get an oil change in ab More

by Keith H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Pearson
Sep 23, 2017 -

Heritage Toyota Harrisburg responded

Thank you for reaching out to us about your concerns. We would love to help you further and understand your concerns in regards to your concerns. Our oil changes normally can take up to 90 minutes as we perform extra services that the quick lube places. That being said if you wish for us to complete your oil change in that time range we can absolutely accommodate you. We are also willing to offer pick up, delivery, and loaner car service for your convenience if you wish to not stop in at all and just have the work preformed on your car. This is something that we will be able to keep in your customer file so that we can make sure that not only this visit but any future visits will follow the same process. Please let us know if you would like us to make these arrangements for you.

April 24, 2017

Very happy with sale and service! Interactions with the salesman, used car sales manager and service have been extremely positive. I will be back as a customer for both service and to More

by Sharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Artman, Roy, Stacy Hoke
Apr 28, 2017 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to leave us this great review

April 18, 2017

Great Service Great service. Everyone took care of me and my Highlander service needs with excellent service. Definitely a first class dealership. Recommend to all. More

by Dpriegel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Holmes
Apr 20, 2017 -

Heritage Toyota Harrisburg responded

We appreciate the kinds words you have left for us here.

March 15, 2017

Good Experience Everyone is so nice and so willing to do what is necessary to make you happy. I enjoy coming to Freedom for service cause I know they do good work an More

by Billie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
Mar 18, 2017 -

Heritage Toyota Harrisburg responded

Thank you so much for the feed back. We try our best to give each of our guest the best experience possible. So glad that we were able to do that for you.

March 04, 2017

Service Toyota has the best car customer service around Harrisburg. The servicing was done in a timely manner and the hospitality while waiting was greatly ap More

by cars29
Recommend Dealer
Yes
Employees Worked With
Kalynn Miller
Mar 06, 2017 -

Heritage Toyota Harrisburg responded

Kalynn Thank you so much. We are so grateful to have you as a customer here at Freedom

December 29, 2016

Great Service Took my 2013 Prius V in for normal service and everything went just fine. People were very friendly and the service was very quick while I waited. Gre More

by Dpriegel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Holmes
Jan 16, 2017 -

Heritage Toyota Harrisburg responded

Thank you for servicing with Freedom!

December 13, 2016

Katie was simply awesome! Today we are GIVING THANKS for Freedom Toyota. Ever have multiple challenging events happen one after another? Welcome to our month. From day one when More

by Blessed from above
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalynn Miller
Jan 16, 2017 -

Heritage Toyota Harrisburg responded

Thank you so much for your feedback! Glad Katie was able to make it a great experience despite the bad circumstances.

October 21, 2016

Great Service Needed 4 new tires for my 2010 Highlander. Received several options from Service Advisor and selected my preference. Price was real good and I also re More

by Dpriegel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Holmes
Nov 07, 2016 -

Heritage Toyota Harrisburg responded

We appreciate your service business!

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