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Heritage Toyota Harrisburg - Service Center

Harrisburg, PA

4.3
236 Reviews

236 Reviews of Heritage Toyota Harrisburg - Service Center

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August 28, 2020

Just had our 2011 Highlander in for service. Jody Irish was extremely helpful and considerate. Fantastic customer service. Definitely recommend her at Heritage Toyota. John R. More

by jar7374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
August 13, 2020

Mike is always exceptional when I take my vehicle in. He is always knowledgeable friendly and has a smile on his face. I very much appreciate his down to earth approach and his relatability. More

by Ark13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish, Mike Gonzalez
May 12, 2020

Great experience under odd times. Jody was great to work with and did a competent professional job! Was patient and knowledgeable. Honored a previous quote for my service when the deal More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
March 30, 2020

A place that care about you! On our way back to Canada from Florida we had an accident on the road near Harrisburg and had our car towed to Heritage Toyota. Thankfully we were no More

by HeatherW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mechanic who took care of our car. He even spoke French!, Jody Irish, Marshall England, Alana Greenwalt
Apr 01, 2020 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Take care!

March 04, 2020

Love the Service Center's "Boss Lady" Dropped my car off for an oil change and state inspection. Boss Lady handled this. She is a hoot! Enjoyed chatting with her. Glad I had my car ser More

by kentorater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
Mar 06, 2020 -

Heritage Toyota Harrisburg responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2020

THE BEST! I have never had someone in service anywhere ever make sure every detail was perfect like Jody does. The reason I’m a repeat customer! More

by FSM
Recommend Dealer
Yes
Employees Worked With
Jody Irish
Feb 25, 2020 -

Heritage Toyota Harrisburg responded

Thank you for sharing your response to our staff’s outstanding service! We value your business and look forward to your next visit! Take care!

January 22, 2020

Jody is great at customer service. Jody is friendly and answers all my questions. She has been very helpful; especially, when I do not know how to explain my problem. I am always happy More

by rehum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hare, Roy Lee, Jody Irish, Mike Gonzalez
Jan 23, 2020 -

Heritage Toyota Harrisburg responded

Rehum, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Harrisburg! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 22, 2019

Great Experience Trish Hollenbaugh did a great job reviewing my car maintenance and any upcoming issues so I wouldn't be surprise. Very friendly and caring and really More

by pdonohue47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
Jan 05, 2020 -

Heritage Toyota Harrisburg responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 14, 2019

Great Toyota Service department. Roy was friendly. Luke was knowledgeable and very helpful. Would highly recommend this service department would not trust my car anywhere else. More

by Smehaffy
Recommend Dealer
Yes
Employees Worked With
Luke Brandt, Roy Lee
June 18, 2019

Excellent Customerservice from service staffs Excellent customer service, clean place to hang around, reasonable price, respectful manner of the staffs. I would like to suggest to add drinking wat More

by Yuva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rathan San
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