Heritage Toyota Harrisburg - Service Center

While traveling 450 miles from home the power source stopped working in my 4Runner leaving me without a GPS or cell phone. I pulled off the highway to find a rest stop and spotted Freedom Toyota. It w stopped working in my 4Runner leaving me without a GPS or cell phone. I pulled off the highway to find a rest stop and spotted Freedom Toyota. It was a Saturday afternoon but I took a chance hoping that they would take a look at it. The employees that helped me, Trish and Luke, could not have been any friendlier or more helpful then they were. It was a blown fuse and after Luke replaced and checked everything out he keep looking to determine why it blew. It ended up being exposed wires on a splitter I had been using. Changing a fuse might not seem like a big deal but when you are traveling alone and have know way to contact anyone or to determine where you are going it was a big deal to me. Trish went out of her way to make sure I was taken care of and had everything I needed. I was very impressed! More

Purpose of visit - to change my oil. The Freedom Service Team worked with me to set up a drop-off and pick-up time that fit my busy schedule. Trish Hollenbaugh was friendly and followed thru to confirm the Team worked with me to set up a drop-off and pick-up time that fit my busy schedule. Trish Hollenbaugh was friendly and followed thru to confirm the work was done. Got a great deal 17 months ago. Getting great service after the sale. More

On Jan.12,2012 I returned to your dealership to have a parking light replaced that had been missed the previous day during service.The tech had gone over board to accomodate me having to replace a water p parking light replaced that had been missed the previous day during service.The tech had gone over board to accomodate me having to replace a water pump and complete a number of service issues.My stay was much longer then expected but because I was so well informed each step along the way and they were so friendly it was ok. It was after 6PM and we were about to leave when it was noticed a parking light was not working. Arrangements were made to satisfy me and correct the problem. Thank you very much. Capt22 More

Trish the service representative was very helpful and instructive. She fully explained the 30,000 mile check up thoroughly. including the final check-up of the included warranty items. Also, the expl instructive. She fully explained the 30,000 mile check up thoroughly. including the final check-up of the included warranty items. Also, the explanation of the winter tire pressure for the Camry was very instructive as well. More

Trish wrote me up for my state inspections and was very friendly/professional in her communication. In my experience with her in the past she has always been patient and detailed in explaining procedures friendly/professional in her communication. In my experience with her in the past she has always been patient and detailed in explaining procedures to me. She is by far my favorite service adviser to work with when I go to Freedom Toyota/Chrysler. More

Trish eas very friendly and helpful in getting the Rav serviced and out the door in a timely and efficient manner. She was very pleasant and she answered all of my questions. serviced and out the door in a timely and efficient manner. She was very pleasant and she answered all of my questions. More

Trish was very helpful. She arranged for me to use a loaner car and called me several times to update my on the repairs and offer suggestions of recommended services without being pushy. loaner car and called me several times to update my on the repairs and offer suggestions of recommended services without being pushy. More

they treat my problem with the upmost concerns and give the answer to the problem.also i enjoy going there.the tects are very reespectful to listen to your problem too. the answer to the problem.also i enjoy going there.the tects are very reespectful to listen to your problem too. More

Very clear communication as to what work was being completed to my van. Loaner car availablility. Concern about my waiting time. Professionalism of my contact, Trish Hollenbaugh. completed to my van. Loaner car availablility. Concern about my waiting time. Professionalism of my contact, Trish Hollenbaugh. More