Heritage Toyota Harrisburg - Service Center

I was met and greeted right away and service was completed on time while I waited. Also spoke with Domingo about lease ending on Camry in April/May and that I would be in to see him about our next v completed on time while I waited. Also spoke with Domingo about lease ending on Camry in April/May and that I would be in to see him about our next vehicle to replace the Camry. Domingo was very helpful in talking about that and I look forward to leasing our 7th or 8th vehicle from Freedom. We currently have 3 vehicles leased from Freedom and are pleased with all of them. Bob Stafford More

Dealership provided 65k mile required service in a timely manner. Cost was good for the services that were performed. The service advisor pointed out that the last time my vehicle was in they had recommend manner. Cost was good for the services that were performed. The service advisor pointed out that the last time my vehicle was in they had recommended I have the air filter changed. Filter replaced this time along with the 65k service for under $100. I have used this dealership for all of my service since I bought my Toyota 4Runner in 2010 and have nothing but positive comments on their work and customer service. More

The dealership was very responsive about fitting me in prior to my trip to Pittsburgh. Thet were polite, thorough and washed the car before returning it to me inside the check in/out service bay. They e prior to my trip to Pittsburgh. Thet were polite, thorough and washed the car before returning it to me inside the check in/out service bay. They explained thoroughly the work that had been done. Their service department is a nice compliment to their sales group. I feel confident with the dealership and their service department. More

I was I'm for my inspection and emissions? I had purchased my corolla there and because I did my highlander was a free inspection also. I was in and out of there in about an hour and a half with a w purchased my corolla there and because I did my highlander was a free inspection also. I was in and out of there in about an hour and a half with a wash. I thank Rick for selling us a great vehicle and April for the great service. More

Had a check engine light on, and grew concerned quickly. Mrs. Crafton managed to get me in and out quickly. I will be returning to this service center. Thank you, Mrs. Reed Mrs. Crafton managed to get me in and out quickly. I will be returning to this service center. Thank you, Mrs. Reed More

Had my 20k service and wash was very pleased after my vehicle was in the lane keys in it clean and ready to go. Everyone was very friendly and didnt have to wait. vehicle was in the lane keys in it clean and ready to go. Everyone was very friendly and didnt have to wait. More

The service was speedy and friendly. The service was great and they did a great job on the detail. The mechanic did a good job they tested and replaced the battery and the main belt that was worn. I am great and they did a great job on the detail. The mechanic did a good job they tested and replaced the battery and the main belt that was worn. I am glad they checked that while they tested the battery who knows how long it would of lasted before it would of gave out. More

I have a 2013 Toyota and I came in for my 5000 mile service, while there April pointed out my inspection and emissions was due and my inspection was free because I purchased my car there! I only paid m service, while there April pointed out my inspection and emissions was due and my inspection was free because I purchased my car there! I only paid my emissions and I won't have to go back until my 10000 service. I would recommend them to anyone for great service! More

I wanted to take a minute to share with you my thoughts regarding Alyssa Danley. I have had the opportunity to work with Alyssa over the past 2 years after purchasing my vehicle at Freedom Auto. She ranks regarding Alyssa Danley. I have had the opportunity to work with Alyssa over the past 2 years after purchasing my vehicle at Freedom Auto. She ranks high up the scale with Excellent Customer Service! Having managed many staff over the years in my role as a project Manager at Hershey Medical Center, I recognize and value highly those staff that provide ongoing excellent service to customers that they encounter. Alyssa provides the same quality of service every single time I have either called or been at the dealership for service. She is knowledgeable, friendly and very helpful with navigating the customers through their experience. She follows up on any issue you present to her and always with a cheerful smile. I make it a point to ask for Alyssa when I am setting up appts or need information. I have no idea what type of staff recognition or reward program you might have there for your employees, but I would highly recommend Alyssa be considered for whatever you have available. She is truly an asset to your dealership and I hope you will acknowledge that. It is not often with today’s busy pace that we spend the time to greet people and make them feel welcome, but Alyssa does that each and every time she interacts with your customers. You have a great employee! Thanks for letting me share that with you. More

We follow Janelle Holmes. Her knowledge of Toyota and etc. is impeccable. My husband and I both own Toyotas, we have every confidence in Janelle to take care of our every need of keeping our cars in run etc. is impeccable. My husband and I both own Toyotas, we have every confidence in Janelle to take care of our every need of keeping our cars in running order. Great customer service rep. More