Heritage Toyota Harrisburg - Service Center
Harrisburg, PA
231 Reviews of Heritage Toyota Harrisburg - Service Center
Had my 20k service and wash was very pleased after my vehicle was in the lane keys in it clean and ready to go. Everyone was very friendly and didnt have to wait. vehicle was in the lane keys in it clean and ready to go. Everyone was very friendly and didnt have to wait. More
The service was speedy and friendly. The service was great and they did a great job on the detail. The mechanic did a good job they tested and replaced the battery and the main belt that was worn. I am great and they did a great job on the detail. The mechanic did a good job they tested and replaced the battery and the main belt that was worn. I am glad they checked that while they tested the battery who knows how long it would of lasted before it would of gave out. More
I have a 2013 Toyota and I came in for my 5000 mile service, while there April pointed out my inspection and emissions was due and my inspection was free because I purchased my car there! I only paid m service, while there April pointed out my inspection and emissions was due and my inspection was free because I purchased my car there! I only paid my emissions and I won't have to go back until my 10000 service. I would recommend them to anyone for great service! More
I wanted to take a minute to share with you my thoughts regarding Alyssa Danley. I have had the opportunity to work with Alyssa over the past 2 years after purchasing my vehicle at Freedom Auto. She ranks regarding Alyssa Danley. I have had the opportunity to work with Alyssa over the past 2 years after purchasing my vehicle at Freedom Auto. She ranks high up the scale with Excellent Customer Service! Having managed many staff over the years in my role as a project Manager at Hershey Medical Center, I recognize and value highly those staff that provide ongoing excellent service to customers that they encounter. Alyssa provides the same quality of service every single time I have either called or been at the dealership for service. She is knowledgeable, friendly and very helpful with navigating the customers through their experience. She follows up on any issue you present to her and always with a cheerful smile. I make it a point to ask for Alyssa when I am setting up appts or need information. I have no idea what type of staff recognition or reward program you might have there for your employees, but I would highly recommend Alyssa be considered for whatever you have available. She is truly an asset to your dealership and I hope you will acknowledge that. It is not often with today’s busy pace that we spend the time to greet people and make them feel welcome, but Alyssa does that each and every time she interacts with your customers. You have a great employee! Thanks for letting me share that with you. More
We follow Janelle Holmes. Her knowledge of Toyota and etc. is impeccable. My husband and I both own Toyotas, we have every confidence in Janelle to take care of our every need of keeping our cars in run etc. is impeccable. My husband and I both own Toyotas, we have every confidence in Janelle to take care of our every need of keeping our cars in running order. Great customer service rep. More
Janelle was great to work with. Best customer service I have received in a long time. I will recommend the service department to all my friends and family. Everyone at Freedom Toyota was friendly and helpf have received in a long time. I will recommend the service department to all my friends and family. Everyone at Freedom Toyota was friendly and helpful! Thanks again! More
Really great, timely customer service. I was having an issue with my Jeep and the level of attention and communication regarding the problem was much appreciated. Everybody I encountered was just really issue with my Jeep and the level of attention and communication regarding the problem was much appreciated. Everybody I encountered was just really friendly. Thanks for the great experience. More
Awesome customer service from April. I felt like she was informative and timely.....since she knew I didn't have time to spare. The car even came back better looking then when I dropped it off! informative and timely.....since she knew I didn't have time to spare. The car even came back better looking then when I dropped it off! More
Great people! They squeezed me in at the last minute when I realized my inspection had expired. Good customer service and they washed my car too for free I realized my inspection had expired. Good customer service and they washed my car too for free More
I have a 2003 4Runner and I had a problem with my brakes shaking. It was so bad I thought my car was going to shake off the road. I took my vehicle into Freedom to have it check. Jenelle in service was ver shaking. It was so bad I thought my car was going to shake off the road. I took my vehicle into Freedom to have it check. Jenelle in service was very helpfull and kept me informed during the whole process. I needed new rotors. My car was able to be fixed in one day and they even washed it! Best service experience ever! More