Heritage Toyota Harrisburg - Service Center

Kaylynn was very helpful during my time of service at Toyota today. She was pleasant and showed good customer serivce to me and my daughter. was very helpful during my time of service at Toyota today. She was pleasant and showed good customer serivce to me and my daughter. More

20,000 mile service The service personnel are always friendly willing to take the exrtra step to serve their customers. The do quality work keep you informed and provid The service personnel are always friendly willing to take the exrtra step to serve their customers. The do quality work keep you informed and provide excellent loaner while your vehicle is being serviced. Thsi si very important to me as I have to go to work and have to travel approx. 15-20 miles one way. More

RO#137056 I had a state inspection done and couldn't be more pleased with the service and Kaylynn's customer service. My experience has always been great with I had a state inspection done and couldn't be more pleased with the service and Kaylynn's customer service. My experience has always been great with all of the Freedom team. More

Service team does above and beyond I went in to have transmission checked on my 2010 Rav 4....I had experienced some hesitation and wanted them to check out the shift solenoid. After g I went in to have transmission checked on my 2010 Rav 4....I had experienced some hesitation and wanted them to check out the shift solenoid. After getting the car back and paying the bill I was still experiencing the shifting issue and voiced my concern to Allen Pearson, the head of service. He was amazing and I brought my Rav back to them and he went above and beyond, even getting a Toyota master technician who specializes in transmissions to review my car as well as reviewing my past maintenance on my car and seeing I had it in for this issue prior to the warrenty expiration. After 2 days of using a loaner car I got my car back and was pleased that the issues seemed to be fixed. There was no additional charges, and Allen just wanted to make sure I was satisfied with my service. He is truly an amazing manager and even though I didn't go to Freedom to buy my Rav I highly recommend their commitment to serving the customers 100% all the time. More

Excellent service Alyssa Danley is efficient, friendly and courteous. She has been very good at getting my car serviced, sometimes on very short notice. The service dep Alyssa Danley is efficient, friendly and courteous. She has been very good at getting my car serviced, sometimes on very short notice. The service department does quality work. All three of our cars are serviced here and I have no complaints. More

I was met and greeted right away and service was completed on time while I waited. Also spoke with Domingo about lease ending on Camry in April/May and that I would be in to see him about our next v completed on time while I waited. Also spoke with Domingo about lease ending on Camry in April/May and that I would be in to see him about our next vehicle to replace the Camry. Domingo was very helpful in talking about that and I look forward to leasing our 7th or 8th vehicle from Freedom. We currently have 3 vehicles leased from Freedom and are pleased with all of them. Bob Stafford More

Dealership provided 65k mile required service in a timely manner. Cost was good for the services that were performed. The service advisor pointed out that the last time my vehicle was in they had recommend manner. Cost was good for the services that were performed. The service advisor pointed out that the last time my vehicle was in they had recommended I have the air filter changed. Filter replaced this time along with the 65k service for under $100. I have used this dealership for all of my service since I bought my Toyota 4Runner in 2010 and have nothing but positive comments on their work and customer service. More

The dealership was very responsive about fitting me in prior to my trip to Pittsburgh. Thet were polite, thorough and washed the car before returning it to me inside the check in/out service bay. They e prior to my trip to Pittsburgh. Thet were polite, thorough and washed the car before returning it to me inside the check in/out service bay. They explained thoroughly the work that had been done. Their service department is a nice compliment to their sales group. I feel confident with the dealership and their service department. More

I was I'm for my inspection and emissions? I had purchased my corolla there and because I did my highlander was a free inspection also. I was in and out of there in about an hour and a half with a w purchased my corolla there and because I did my highlander was a free inspection also. I was in and out of there in about an hour and a half with a wash. I thank Rick for selling us a great vehicle and April for the great service. More

Had a check engine light on, and grew concerned quickly. Mrs. Crafton managed to get me in and out quickly. I will be returning to this service center. Thank you, Mrs. Reed Mrs. Crafton managed to get me in and out quickly. I will be returning to this service center. Thank you, Mrs. Reed More