Heritage Toyota Harrisburg - Service Center

Review number 688 The service was excellent. Staff members were friendly. The service crew was knowledgeable. This is being submitted by Lynn Helmick of New Cumberland The service was excellent. Staff members were friendly. The service crew was knowledgeable. This is being submitted by Lynn Helmick of New Cumberland and owner of a Toyota Prius. More

218 (Ed S) Freedom Toyota just performed a limited service campaign to replace the brake reservoir tank, it was completed on time at no charge. I took this oppo Freedom Toyota just performed a limited service campaign to replace the brake reservoir tank, it was completed on time at no charge. I took this opportunity to replace the brake fluid because my cars mileage was approximately 70.000 miles. Freedom Toyota provided my shuttle service back to my home and later picked me up and brought me back to the dealership, a great service especially since I live about 16 miles away. The shuttle driver Paul was very congenial and considerate, he did his best to get me back and forth in a timely manner, even though some the drive was during rush hours, My service advisor was Jannelle Holmes, she was very proficient and helpful, she was able to provide me a discount for the brake fluid replacement. I have had a great relationship with my sales representative, Domingo Andino , he has my complete respect for his integrity as a salesperson, not something you usually hear about . He has always provided me fair and competitive pricing . An example of my great relationship with doing business with him, my son also purchased a new Toyota through his able assistance. I am a very satisfied customer and happy to continue to do both buying and servicing my vehicles with Freedom Toyota in the future. I have recommended Freedom to all my friends and family. More

RO# 138233 My Service Associate was Kaylynn and she was Great!!! Very professional and informative. They got the service done in a very timely manor and finished My Service Associate was Kaylynn and she was Great!!! Very professional and informative. They got the service done in a very timely manor and finished it up with a carwash. Everyone I dealt with had a smile on their face. Good Job More

excellent service The expierence was a great one. The workers were friendly and very good with explaining things. The car was done on time and in great condition when I The expierence was a great one. The workers were friendly and very good with explaining things. The car was done on time and in great condition when I picked up. I would recommend friends and family and always return here. I'm thinking of getting new van and will be coming here to look first!! More

Very satisfied, high standards! I brought my '10 Toyota Camry in for the accelerator pedal and floormat recall and Kaylynn was very gracious with helping me get the work done. I had I brought my '10 Toyota Camry in for the accelerator pedal and floormat recall and Kaylynn was very gracious with helping me get the work done. I had rescheduled on multiple occasions because of personal reasons and they were very flexible and reasonable. Also, they are dog friendly and pretty much everyone stopped by to pet her! This dealership has always been extremely clean and pleasant. (Requested # for survey: 137681) More

Excellent Customer Service Advisor My Service Advisor is a real professional, knows her job quite will, and treats her customers fairly. My experience was very pleasant and I felt very My Service Advisor is a real professional, knows her job quite will, and treats her customers fairly. My experience was very pleasant and I felt very comfortable with how everything was handled. Their process works to perfection. Servicing of my car was also perfect. More

Always great service Every time I've brought my car in for service, they know who I am and why I'm there. Registering for an appointment online is easy and I get reminder Every time I've brought my car in for service, they know who I am and why I'm there. Registering for an appointment online is easy and I get reminders e-mailed to make sure I don't forget. Once I'm there, they waiting area is always clean and allows me to relax while I'm waiting on my car. If there is anything needed, a Customer Service Rep reviews what is needed and asks for permission to do the required service. After service is completed, they review everything that has been done. This is truly exceptional customer service. More

Hail damage repaired YEA! The repairs to my Chevy Sonic are top knotch! The employees were very friendly and helpful, especially the Body Shop Manager, Rob Shade. He answe The repairs to my Chevy Sonic are top knotch! The employees were very friendly and helpful, especially the Body Shop Manager, Rob Shade. He answered all my questions promptly and obviously knows his stuff. I would definitely recommend this dealership to my friends. More

Friendly I did not buy my car at this dealership, I work at the Air National Guard base nearby. My dealership was tri county Toyota and my experience there w I did not buy my car at this dealership, I work at the Air National Guard base nearby. My dealership was tri county Toyota and my experience there was horrible. Here at Freedom, they are friendly, professional and I will go out of my way to come to this dealership. I live in Berks county about 1hr away. Don't ever change.. Thank You More

Excellent service for my 1st visit Janelle was a very friendly, helpful in our 1st service at Freedom. She took her time to explain what service was done to my car and explain the paper Janelle was a very friendly, helpful in our 1st service at Freedom. She took her time to explain what service was done to my car and explain the paperwork we received. She was also able to answer our questions we had about future service. GREAT JOB - good auto service is hard to find these days. More