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Heritage Toyota Harrisburg

Harrisburg, PA

4.8
3,317 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6060 Allentown Boulevard

Harrisburg, PA

17112

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Showing 3,318 reviews

November 12, 2022

The service here was great. The workers were understating and got us through the process smoothly, quickly, and efficiently. If you’re in the market for a car this is a great pl More

by lsosu2007
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Heritage Toyota Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 10, 2022

Bought a Tundra from Quinn. She was very knowledgeable, and helped me with my decision process. Highly recommend! Very professional. More

by Bobmooney54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Holdridge
Nov 16, 2022 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

November 09, 2022

Great help getting me into a new Tacoma thank you Pinkney to thumbs up for you sir More

by Angler717sp
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Heritage Toyota Harrisburg responded

Hi Angler! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2022

Uninformed, unprofessional, and wholly inefficient. Several problems with this dealership, with 2 being standouts. The first problem with trying to negotiate a deal was the sales consultant Muhammad Kh More

by youareterrible
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Deguzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan (Shan), Jessica Morris
Nov 10, 2022 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to review Heritage Toyota Harrisburg. We work hard to provide all customers with an exceptional experience and we sincerely apologize as it appears this did not occur. Our Store Manager, Wendell Fletcher, has attempted to contact you to address your concerns as soon as possible, but has been unsuccessful in reaching you. At your earliest convenience, please contact Wendell directly at wfletcher@mileone.com or 717.908.8263 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

Nov 10, 2022 -

youareterrible responded

That e-mail is invalid which only proves to show that the dealership only uses this site to artificially boost their "rating" by having the sales consultants beg for 5 star reviews to bury any negative feedback. Also, if you are going to have a canned response instead of a real person you would think the email would be updated. Unless you don't actually use this site for REAL criticism.

November 08, 2022

Muhammad greeted us on the door when we entered. This guy is the real OG. He’s very professional and extremely skillful at what he does and will treat you like his own family. Highly recommend this More

by mstarry_420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Drawbaugh, Wendell Fletcher, Muhammad Khan (Shan)
Nov 14, 2022 -

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. Thanks for the recommendation, and have an amazing day!

November 08, 2022

Muhammad was a great and helpful car dealer. Very helpful and welcoming. Even got to meet the wife and family. Appreciate all the help More

by mstarry85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Drawbaugh, Muhammad Khan (Shan)
Nov 14, 2022 -

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. Safe travels!

November 07, 2022

Pinkney Is the most respectful and courteous individual I have ever worked with during this process. More

by Amanda Ellmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Heritage Toyota Harrisburg responded

Hello Amanda, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2022

Good experience will return for future cars! Thanks Pinkney and all at the car dealership. More

by kyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Heritage Toyota Harrisburg responded

Hi Kyle, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Harrisburg! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2022

Sociable and knowledgeable about the car and the dealership, would recommend to others for their car buying. More

by Smithrachael60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Heritage Toyota Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 29, 2022

I wasn’t planing to buy today but Mr. Muhammad is a great personality and he will work with you until the price makes sense. Extremely satisfied with everything. Will Be back ! More

by Lovely.sanu77
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Nov 03, 2022 -

Heritage Toyota Harrisburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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