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Heritage Toyota Harrisburg
Harrisburg, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Really good! Went out of his way to get me the car I wanted, all the way to MD Went out of his way to get me the car I wanted, all the way to MD More
This is a Great dealership that has wonderful customer service. I was at 3 different dealerships and finally was able to find the car I was looking gor service. I was at 3 different dealerships and finally was able to find the car I was looking gor More
Dealership was okay but Pinkney made it great! He took the time to find me the car I wanted in my price range even if they didn’t have it here at this location. He was very personal and you could He took the time to find me the car I wanted in my price range even if they didn’t have it here at this location. He was very personal and you could tell he cared. Excellent service! More
Dan is an Amazing Salesman that went above and beyond to meet mine and my Family's needs. Really took care of us. Unfortunately we cant say the same about the Finance Department and service department. To meet mine and my Family's needs. Really took care of us. Unfortunately we cant say the same about the Finance Department and service department. To finance i asked them specifically to NOT run my credit with Members 1st, and guess what? it was run through them even though i asked them specifically not to. Then Service Department, It's a Mess. I was in the market to purchase a second vehicle and considered one of the vehicles in the inventory, but after my interaction with the service department. They cost Dan a sale. When I bought my Ford I called to ask a simple question, (New to Ford I was seeking guidance) When answered, they told me, "I'm sorry we're Toyota and we don't work on American cars". So they transferred me to Dodge side. And when Jodie? I think is her name she told me, "we don't work on Ford" and hung up on me. And really made wonder, If I buy this car from them. Am i going to have the same issues? Its a Mercedes, are they gonna tell me they don't work on German cars now? And to add, i bought a service contract with a "disappearing $100 deductible" and when i asked them about that once again they told me they don't work on Ford that's my problem and they don't know why Finance would tell me that is disappearing if its not. I had to leave a Review because i saw someone talking bad about Dan and that's not fair, he is an excellent Sales person. Its the finance department and the service department that screw Dan out of more potential sales at least from me and my family. More
Pinkney went above and beyond to get me into the car I really wanted and the payment I wanted. It was an overall great experience! really wanted and the payment I wanted. It was an overall great experience! More
this day has just been wonderful and a huge thanks to my sales rep Mohammed. He answered to what we were looking for and got me out of my old car and got into something that I really like we will surely be sales rep Mohammed. He answered to what we were looking for and got me out of my old car and got into something that I really like we will surely be back in the future. 5 stars More
Muhammad was very professional and kind. I was very pleased with him. I will definitely be back to do business with him with any future car purchases I have. Kevin and Santina were also very I was very pleased with him. I will definitely be back to do business with him with any future car purchases I have. Kevin and Santina were also very professional and easy to work with, I will recommend all 3 of them to anyone I know who is looking for a vehicle. More
This dealership it's complete garage! DO NOT GO TO THIS DEALERSHIP UNLESS YOU WANT TO BE IGNORED !! THEN WHEN A REPLY FINALLY COMES IT'S EXTREMELY CONFLICTING FROM THE ORIGINAL PHONE CAL DO NOT GO TO THIS DEALERSHIP UNLESS YOU WANT TO BE IGNORED !! THEN WHEN A REPLY FINALLY COMES IT'S EXTREMELY CONFLICTING FROM THE ORIGINAL PHONE CALL!! No one spoke to one another about what I was looking for in my new car .So it became EXTREMELY FRUSTRATING having to explain myself multiple times to seemingly deaf ears!! If I could rate this dealership 0 stars, I would!! Ever since this dealership changed owners from Freedom Toyota to Heritage Toyota the customer service has gone completely down the toilet! More
He gives all the assistance I needed. He makes it easy for me. Thank you He makes it easy for me. Thank you More