Heritage Toyota Harrisburg

My wife and I have bought (3) brand new vehicles from Heritage in the last 2 years, we’ll never buy from here again. This dealership is playing the “market adjustment” game which is their way of justifyi Heritage in the last 2 years, we’ll never buy from here again. This dealership is playing the “market adjustment” game which is their way of justifying ripping off their customers. They can tell you until they’re blue in the face that the market dictates the prices but that’s nonsense. There are multiple other dealerships in the area that are selling at MSRP. (Or even lower) Heritage had an opportunity to sell us a 4th vehicle and due to their greed, they lost out. We went to Faulkner and bought TWO brand new hybrid vehicles at MSRP. You’d think that Heritage would want to look out for their neighbors and take care of their own community, unfortunately, they had no desire to do that, they’re only focused on squeezing every single nickel and dime out of their loyal customers via “market adjustment” fees. These things typically come full circle; it’s my hope that anyone looking to buy a vehicle opts out of purchasing from Heritage and looks elsewhere. There are plenty of other dealerships in the area that aren’t trying to completely stiff you. When we bought from Faulkner, the finance manager said “we’ve never applied a market adjustment fee and we’ve been so busy that we’ve had to turn away people if they weren’t from the Harrisburg area because we wanted to take care of our own neighbors first”. It’s unfortunate that Heritage didn’t adopt this same ideology; as a result, they missed out on 62,400.00 worth of sales. Lastly, I understand that sales is a business and you have to make money; but, there’s a massive ideological difference between making money and just straight up ripping people off. Again, these things come full circle eventually; it’s my hope that there will come a time when they have a plethora of overpriced vehicles sitting on their lot that they can’t sell because the market has leveled back out and nobody is willing to pay 39,000.00 for a Prius or 100,000.00 for a Sequoia. If you want to buy a TOYOTA, go to Faulkner. If you want any other brand; check out the Jones dealerships in Lancaster. More

Amazing Experience. The best price! Muhammad was everything you want in a car salesman! Five Stars. Would buy from him again. The best price! Muhammad was everything you want in a car salesman! Five Stars. Would buy from him again. More

We arrived here at the Toyota dealership on the evening of May 31st, 2023. Our salesman, Mohammed, surprised me with my first car. I had no idea I was getting one as a gift by my parents, and he broke the of May 31st, 2023. Our salesman, Mohammed, surprised me with my first car. I had no idea I was getting one as a gift by my parents, and he broke the news in a professional manner. He was helpful and polite throughout the entire exchange. His brother Kahn, also stopped by to give to some helpful driving advice. Overall, wonderful experience and helpful staff. Thank you Toyota! More

Jordyn was great! I told him what I was looking for in my next vehicle and he found the perfect car for me! The process was very straight forward and he even helped me I told him what I was looking for in my next vehicle and he found the perfect car for me! The process was very straight forward and he even helped me set up my insurance before walking out the door. I would definitely recommend! More

Went along with a friend to purchase his SUV. While I was there, I had a lot of questions about a particular model. Jordyn was extremely knowledgeable and gave me a-lot of great pointers for my f While I was there, I had a lot of questions about a particular model. Jordyn was extremely knowledgeable and gave me a-lot of great pointers for my future purchase. He’s a great asset to your company. More

Jordyn was very professional! He took his time with me during the car buying process and was very kind. He took his time with me during the car buying process and was very kind. More

Was looking for a new suv and had a budget in mind prior to getting to the dealership. Met with Jordyn and he made it happen for less than I anticipated. Loved the experience and will refer. to getting to the dealership. Met with Jordyn and he made it happen for less than I anticipated. Loved the experience and will refer. More

Excelente servicio,muy amables y atentos en especial su vendedor,Nick Peguero gracias Reco.ie do el lugar.atie den en español vendedor,Nick Peguero gracias Reco.ie do el lugar.atie den en español More

Kind, Profesional and overall Great experience, Pinkney took the time to help us the right vehicle for my daughter took the time to help us the right vehicle for my daughter More

Excellent service and a great car, Pleasure doing business with Heritage again. Thank you, again for everything. business with Heritage again. Thank you, again for everything. More