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Heritage Toyota Harrisburg

Harrisburg, PA

4.8
3,412 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6060 Allentown Boulevard

Harrisburg, PA

17112

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Showing 3,412 reviews

November 14, 2023

Purchased my first new vehicle this past weekend. Diego helped me with all my questions I had & made me feel comfortable with the right choice of truck suited for me! More

by bminers36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Spangler, Diego Alvarado
Nov 16, 2023 -

Heritage Toyota Harrisburg responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 13, 2023

Treats good plus he is helpful kind and manners. Thx you for your service.. love to have business with him . More

by Basnetmaniraj79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chabi Bhattarai
Nov 15, 2023 -

Heritage Toyota Harrisburg responded

Hi, we really appreciate your positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 10, 2023

We have purchased multiple vehicles here back when it was freedom Toyota until now. We have always had great experiences with the personable sales people at Freedom and Heritage; why go anywhere else! More

by Jimwalak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita
Nov 11, 2023 -

Heritage Toyota Harrisburg responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2023

I was there to sell my deceased wife 2013 Honda CRV w/ 50,400 miles on it. They agreed to purchase it for $14,000 Oct. 28th and was told by Sebastian that I would have a check in 2 to 3 business days. On More

by jdwelcomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sebastian Roman
Nov 17, 2023 -

Heritage Toyota Harrisburg responded

Thank you for sharing feedback about your experience with Heritage Toyota Harrisburg. Our goal is to meet then exceed the expectations of all customers and sincerely apologize as if appears this did not occur. We appreciate your patience as our General Manager, Pete Bonafede, worked hard to get this resolved. As discussed, if you have any additional questions or concerns, please contact Pete directly at pete.bonafede@mileone.com or 717.908.8285 so we can ensure that your next visit is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to continue working with you in the future.

November 03, 2023

Purchased a new Sienna. Completed the sale. Went to the bathroom and when I came back was told everything I needed was all in the vehicle. Got home (an hour away) and rea More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Randolph
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Roman, Jessica Morris, Dave Jones
Nov 08, 2023 -

Heritage Toyota Harrisburg responded

Thank you for sharing feedback about your recent experience with Heritage Toyota Catonsville. Our goal is to meet then exceed the expectations of our customers. We apologize for the frustration and appreciate you taking the time to speak with our General Sales Manager, David Jones. We were glad to work on a resolution to the issues mentioned in your review. As discussed, please feel free to reach out to David with any further questions; we are happy to assist. He can be contacted at dave.jones@mileone.com or 717.545.4726 . Again, thank you for your feedback and we look forward to continue working with you in the future.

Nov 08, 2023 -

Chris responded

Thank you, David Jones, for your calls and efforts. He seems to truly care. Unfortunately, I was only able to access a manager (David) after publicly posting my concerns. And, unfortunately, my issues have yet to be resolved. David's staff still have not sent me the paperwork they are required to provide someone who purchases a vehicle at Heritage Toyota Harrisburg. I only received in the mail the MV-1 pink form but no copies of the multiple papers I was required to sign at purchase. And by the way, to whoever posted the response, this was your Harrisburg location. Not Catonsville. But hey, you're a big company, I'm not surprised you can't keep track of which location is having the issues.

November 01, 2023

I spent 4 hours in the dealership. And when I received my car it had bird waste on it. The car was not cleaned at all. After spending 4 hours there when it should only take half as lon More

by Dogmom199797
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pete Bonafede
Nov 04, 2023 -

Heritage Toyota Harrisburg responded

Thank you for sharing feedback about your experience with Heritage Toyota Harrisburg. Our goal is to meet then exceed the expectations of all customers and sincerely apologize as if appears this did not occur. We greatly appreciate you taking the time to speak with our General Manager, Pete Bonafede. As discussed, if you have any additional questions or concerns, please contact Pete directly at pete.bonafede@mileone.com or 717.908.8285 so we can ensure that your next visit is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to continue working with you in the future.

October 31, 2023

Pinckney was very professional about the process and provided us with excellent service. The car wasn’t exactly as expected but he was able to compensate us for our missing items. More

by Vu.dant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 29, 2023

Pleasure dealing with Nick Peguero, look forward dealing with him again for my next car purchase More

by Buddhakolb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Lafferty, Erin Spangler
Nov 01, 2023 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 28, 2023

Could not be happier with our dealer Muhammad Hahn. He we above and beyond to give us the best deal possible. Very friendly dealership. Worth the drive from Sunbury to Harrisburg. Super selection of c More

by mary.ramer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan (Shan)
Nov 01, 2023 -

Heritage Toyota Harrisburg responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2023

Nick was great at helping. He worked hard to meet what I wanted. He was nice and easy to work with. More

by kawagner10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mansfield III
Nov 01, 2023 -

Heritage Toyota Harrisburg responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

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