Heritage Toyota Harrisburg

20,000 mile service The service personnel are always friendly willing to take the exrtra step to serve their customers. The do quality work keep you informed and provid The service personnel are always friendly willing to take the exrtra step to serve their customers. The do quality work keep you informed and provide excellent loaner while your vehicle is being serviced. Thsi si very important to me as I have to go to work and have to travel approx. 15-20 miles one way. More

Kaylynn was very helpful during my time of service at Toyota today. She was pleasant and showed good customer serivce to me and my daughter. was very helpful during my time of service at Toyota today. She was pleasant and showed good customer serivce to me and my daughter. More

RO#137056 I had a state inspection done and couldn't be more pleased with the service and Kaylynn's customer service. My experience has always been great with I had a state inspection done and couldn't be more pleased with the service and Kaylynn's customer service. My experience has always been great with all of the Freedom team. More

"Excellent Experience" I purchased a 2013 Avalon Limited at the end of June and worked with Chad Stephens. He was very informative and not pushy at all. I felt he also wen I purchased a 2013 Avalon Limited at the end of June and worked with Chad Stephens. He was very informative and not pushy at all. I felt he also went above and beyond to "seal the deal". My entire experience at this dealership was pleasant and I would recommend them to anyone interested in purchasing a vehicle. More

Excellent Experience I purchased a new 2014 Toyota Rav 4. This is my first Toyota. Chad Stephens in sales was excellent to work with. He was very knowledgeable and answere I purchased a new 2014 Toyota Rav 4. This is my first Toyota. Chad Stephens in sales was excellent to work with. He was very knowledgeable and answered all my questions. I highly recommend Chad and Freedom Toyota Harrisburg. More

Excellent Customer Service I had been working with the master mechanic for a check engine light and stopped in to talk to him. While there, I thought I would look at the new I had been working with the master mechanic for a check engine light and stopped in to talk to him. While there, I thought I would look at the new Avalons, since I had my old one for 14 years and never had a problem until now. Herb approached me and asked if he could help me. There were only hybrids available, so I test drove one but wanted to check out a non-hybrid . He was going to find one for me and give me a call when it came in so I left. When he returned the hybrid to the lot, he noticed an Avalon Limited had come in that day, just not in the system yet. He called me immediately and offered to drive it out so I could check it out and test drive it. That was on a Friday night and Monday afternoon I picked it up. I never felt pressured into buying and felt he went above and beyond when he brought it to me to check out. I think Freedom is the best all around Toyota Dealer, from sales to service, I can't say enough! More

Service team does above and beyond I went in to have transmission checked on my 2010 Rav 4....I had experienced some hesitation and wanted them to check out the shift solenoid. After g I went in to have transmission checked on my 2010 Rav 4....I had experienced some hesitation and wanted them to check out the shift solenoid. After getting the car back and paying the bill I was still experiencing the shifting issue and voiced my concern to Allen Pearson, the head of service. He was amazing and I brought my Rav back to them and he went above and beyond, even getting a Toyota master technician who specializes in transmissions to review my car as well as reviewing my past maintenance on my car and seeing I had it in for this issue prior to the warrenty expiration. After 2 days of using a loaner car I got my car back and was pleased that the issues seemed to be fixed. There was no additional charges, and Allen just wanted to make sure I was satisfied with my service. He is truly an amazing manager and even though I didn't go to Freedom to buy my Rav I highly recommend their commitment to serving the customers 100% all the time. More

Great Service! Greeted at the door with a smile and treated fairly. Ryan wasn't pushy and helped my find the right car for my family. Great experience, Ill be back Greeted at the door with a smile and treated fairly. Ryan wasn't pushy and helped my find the right car for my family. Great experience, Ill be back. More