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Heritage Toyota Harrisburg
Harrisburg, PA
3,531 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,531 reviews
January 12, 2012
Trish was very helpful. She arranged for me to use a loaner car and called me several times to update my on the repairs and offer suggestions of recommended services without being pushy. loaner car and called me several times to update my on the repairs and offer suggestions of recommended services without being pushy. More
by debzkay
Employees Worked With
Trish Hollenbaugh
January 12, 2012
Trish and everyone in the service center was so helpful to me in getting my vehical service in a quick and efficent manner! The work was done exceptionally well, and the helpfulness of the guys that did th to me in getting my vehical service in a quick and efficent manner! The work was done exceptionally well, and the helpfulness of the guys that did the work ensures that I will keep coming back! More
by tipgiver
Employees Worked With
Trish Hollenbaugh
January 11, 2012
they treat my problem with the upmost concerns and give the answer to the problem.also i enjoy going there.the tects are very reespectful to listen to your problem too. the answer to the problem.also i enjoy going there.the tects are very reespectful to listen to your problem too. More
by breezienuts
Employees Worked With
trish hollenbaugh
January 11, 2012
Very clear communication as to what work was being completed to my van. Loaner car availablility. Concern about my waiting time. Professionalism of my contact, Trish Hollenbaugh. completed to my van. Loaner car availablility. Concern about my waiting time. Professionalism of my contact, Trish Hollenbaugh. More
by Bill Shoop
Employees Worked With
Trish Hollenbaugh
January 09, 2012
I was very impressed with the friendliness, great service and attention to explaining my service. Trish was wonderful she was very helpful and made a above and beyond effort. and attention to explaining my service. Trish was wonderful she was very helpful and made a above and beyond effort. More
by ROBB2012
Employees Worked With
Trish
January 08, 2012
We were only looking when we stopped in. We were behind the dealership looking when Jack just showed up. He was very friendly and not pushy at all. He answered every question that my husband or myself had. the dealership looking when Jack just showed up. He was very friendly and not pushy at all. He answered every question that my husband or myself had. He took the time to explain every feature possible on our vehicle. We have visited allot of dealerships and they have not come close to the professionalism exhibited by Jack. I cannot believe how easy he made the buying process for us. We will recommend Freedom and Jack to everyone. More
by mandymo
Employees Worked With
Jack Morris
December 30, 2011
I was greeted courteously and my car was immediately taken in for service. It was completed in the estimated time I was given. Although the prices are typically higher than a local garage I prefer follo taken in for service. It was completed in the estimated time I was given. Although the prices are typically higher than a local garage I prefer following the service plan the dealer provides. This has helped my car purchases of the past last and perform well. More
by Moppin
Employees Worked With
David Travis
November 02, 2011
Went for the free inspection, I thought free meant no money involved. I should have asked at the time of purchase of a new venza that free inspection doesn't include the emission part. I could get both a money involved. I should have asked at the time of purchase of a new venza that free inspection doesn't include the emission part. I could get both at other places for $19.95 on occassion. So I brought my truck in which I was sure had less than 5000 miles on it so the emission wpould only cost $29.99. Not so they said at time of pick up by Megan that the state computer said I had more than 5000 miles on it. Not sure I went home and dug up my last inspection report from Mienike @ $19.95 and saw that my truck had only 2800 miles since the last inspection. Back into Freedom Toyota to see the service manager, who at the sight of the 2 inspection reports saw that only 2800 miles was true, and refunded the $10.00 difference in price for an exemption inspection. He said that the info mustn't have transfered to their system. How dumb do they think all people are. If there was no info transfer why did they charge me the highest price, and how could they do an inspection, legally, tell me that. More
by yurg2
Employees Worked With
megan & mechanic
October 25, 2011
This dealership lied to the bank to get me my car, lied to me about being able to refinance and SCREWED me out of 17,000 dollars in APR rates. BEWARE. to me about being able to refinance and SCREWED me out of 17,000 dollars in APR rates. BEWARE. More
by Pyroruby
Employees Worked With
Rick shover
September 25, 2011
My husband and I found the RAV4 Sport on Freedom's website. When we came to the dealership, we were given freedom to wander around without being "bugged". After a chance to look around, Ryan in Sale website. When we came to the dealership, we were given freedom to wander around without being "bugged". After a chance to look around, Ryan in Sales came out to assist us. He was friendly and knowledgeable, but not pushy. I appreciated having time to talk together in private our decision to purchase the car. Jamis Abed helped us in financing. He was knowledgeable and helpful and also patient with us as we passed our 8 month old back and forth during the signing of papers. Overall, we had a smooth and easy time purchasing our RAV4 Sport and are very happy with it. More
by reitnour
Employees Worked With
Ryan in Sales and Jamis Abed
