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Heritage Toyota Harrisburg

Harrisburg, PA

4.9
4,123 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6060 Allentown Boulevard

Harrisburg, PA

17112

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Showing 4,123 reviews

May 21, 2020

Ryan and everyone at Heritage went way beyond my expectations to assist me in purchasing a new Tacoma. They were very professional in complying with Pennsylvania's strict Coronavirus rules for condu More

by Steve Alger
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas, Tom Stelzer
May 16, 2020

DISHONEST STAY CLEAR UNTRUSTWORTHY - Settled on a price and drove 1 1/2 hours to discover the vehicle had a large scrape on fender (not documented in photos) as More

by Bwood856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Main
May 18, 2020 -

Heritage Toyota Harrisburg responded

Hi Brent. Thank you for taking the time to review Heritage Toyota Harrisburg. We appreciate all our customers’ input and sincerely apologize you were disappointed with your visit to our dealership. We take great pride in providing honest, reliable and transparent information and are very sorry you feel you were not given such. Our General Manager, Phil Stillman, has attempted to contact you to discuss the situation in more detail and immediately address your concerns, but unfortunately has been unsuccessful in reaching you. We work hard to maintain a high level of customer satisfaction and would greatly appreciate the opportunity to restore your faith in our dealership. At your earliest convenience, please contact Phil directly at pstillman@mileone.com or 410.363.8300 so we can ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued feedback. We look forward to speaking with you soon.

May 23, 2020 -

Bwood856 responded

Based on your lack of response you condone the shadiness of your employees. BUYER BEWARE STAY CLEAR OF THIS DECEPTIVE DEALERSHIP!!!

May 12, 2020

Great experience under odd times. Jody was great to work with and did a competent professional job! Was patient and knowledgeable. Honored a previous quote for my service when the deal More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Irish
May 11, 2020

Herb is great to work with. Wouldn't buy a vehicle from anyone else! Loved doing majority of paperwork on line also!! Showed up and was done with the car in less than an hour! More

by Tom
Recommend Dealer
Yes
Employees Worked With
Herb Drawbaugh
May 09, 2020

Just got home with my new corolla. Ryan Thomas was awesome. She was very pleasant, really nice, informative and incredibly helpful. Great salesperson!!!! She did a lot of research and hooked me up More

by Jerweav21
Recommend Dealer
Yes
Employees Worked With
Bryan Deguzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Thomas, Megan Fitzkee, Tom Stelzer
May 05, 2020

Always gets the job Done Lisa is an asset that does what needs to be done to complete the task at hand and always as a smile. She knows the business because of her many years More

by unique
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Dorman
May 06, 2020 -

Heritage Toyota Harrisburg responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Harrisburg!

May 01, 2020

Fast, efficient, fantastic I built my truck on Toyota's website on Sunday afternoon and submitted a quote request; less than 24 hours later we were talking about various options More

by JoeP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Deguzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Fitzkee, Jon Brown
May 02, 2020 -

Heritage Toyota Harrisburg responded

Hi Joep, thank you for taking the time to leave a review for us at Heritage Toyota Harrisburg. We're happy we could meet your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 30, 2020

Patient & Cooperative Mike explained the problem with my auto in clear terms and was understanding when I could not pick up the car right away after the repair as I had to More

by marion65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzalez
May 01, 2020 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2020

A place that care about you! On our way back to Canada from Florida we had an accident on the road near Harrisburg and had our car towed to Heritage Toyota. Thankfully we were no More

by HeatherW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mechanic who took care of our car. He even spoke French!, Jody Irish, Marshall England, Alana Greenwalt
Apr 01, 2020 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Take care!

March 29, 2020

Keith was the best salesman I’ve met. He was there with us the whole time, always kept me updated with everything that was happening. He and everyone else we worked with made the experience of purchasing m More

by Durgasharma725
Recommend Dealer
Yes
Employees Worked With
Sang Ly, Levi Lafferty, Tom Stelzer, Sang Ly, Levi Lafferty, Keith Warlow
Mar 30, 2020 -

Heritage Toyota Harrisburg responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

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