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Heritage Toyota Harrisburg

Harrisburg, PA

4.8
3,284 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6060 Allentown Boulevard

Harrisburg, PA

17112

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Showing 3,284 reviews

November 02, 2011

Went for the free inspection, I thought free meant no money involved. I should have asked at the time of purchase of a new venza that free inspection doesn't include the emission part. I could get both a More

by yurg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
megan & mechanic
October 25, 2011

This dealership lied to the bank to get me my car, lied to me about being able to refinance and SCREWED me out of 17,000 dollars in APR rates. BEWARE. More

by Pyroruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick shover
September 25, 2011

My husband and I found the RAV4 Sport on Freedom's website. When we came to the dealership, we were given freedom to wander around without being "bugged". After a chance to look around, Ryan in Sale More

by reitnour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in Sales and Jamis Abed
September 07, 2011

It wasn't that I received bad customer service, but that there was no customer service. The conversation with the service writer went like this on check-in: "Here for your recall?" she said. "Yes." More

by s.mann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Magan Mckay
August 26, 2011

Great Staff,Good service. I take my care here for service on a regular basis and am always treated well. I have a car with over 100,000 miles and they keep it running for me. More

by panmclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magan McKay
July 27, 2011

Trish was wonderful in succinctly explaining everything to me. I was not confused. She explained every detail. She used words and descriptions that were easily understood. "Stretch" was also very good at e More

by Heygal8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
July 23, 2011

I called and set up an appointment to have a screw in my I called and set up an appointment to have a screw in my rear passanger tire remove and repaired.I arrived 15 minutes early for the appointment. The More

by Vickie Zipay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dave Travis
Aug 19, 2011 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to review our dealership. Im sorry if you didnt feel Dave gave you the attention you deserved. Alan did explain to me that there were 2 screws in seperate tires. I apologize that they missed the second screw on the first trip and that you had to make a second trip to get it resolved. Customer service is very important to us and your comments will help improve our service in the future. Thank You Brian Rowe Internet Director Freedom Auto Group

July 19, 2011

I took my 2010 tundra in for state inspection , oil change and tire rotation even with free state inspection it cost me $140.32 this truck needed nothing. In addition as per owners manual this truc More

by wopizoid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service adviser teresa Hollenbaugh
Aug 03, 2011 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to leave feedback on your visit to our dealership. I apologize for the error in your service bill. My service department has contacted you about the matter. If the issue was not resolved to your satisfaction please contact me at browe@freedomautogroup or you can reach me at 717-652-3660. Thank You Brian Rowe Internet Director Freedom Auto Group

July 18, 2011

Extrememly courteous service from entry to departure. Trish was very clear about the service performed and answered all of my questions. Car was delivered with a fresh wash job. Have had several follow More

by aubaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
Jul 23, 2011 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to leave a review for us. Your feedback helps make us aware of any changes that need to be made. Im glad you had a great experience and that all your service needs were met.

July 10, 2011

Freedom Toyota is very warm friendly inviting and very informative about what your looking for and the price that you can afford for the price. More

by clark1131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Hollenbaugh
Jul 15, 2011 -

Heritage Toyota Harrisburg responded

Thanks for taking the time to review our dealership. Im glad you had a great experience!

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