Heritage Toyota Harrisburg

Completely satisfied, always satisfied. I was so fortunate to be pared up with Kim at Freedom Toyota. I knew right away that this experience would be easy for me. During the test drive I f I was so fortunate to be pared up with Kim at Freedom Toyota. I knew right away that this experience would be easy for me. During the test drive I felt I had made a friend with Kim. I had a specific color I wanted and she talked with the manager, that was a Friday, he said come back on Monday and I will have it for you. I was so happy. So, if this will be your first visit to Freedom, ask for Kim. More

Got the vehicle I wanted at a good price I ordered a vehicle that was expected to take up to 3 months to get in. Was able to work out a good price and they were able to secure the vehicle fro I ordered a vehicle that was expected to take up to 3 months to get in. Was able to work out a good price and they were able to secure the vehicle from another dealership in about a month. However, it didn't have all the accessories as I ordered it, including some that are factory installed. After some mix up, Freedom did install the factory accessories as ordered and met my expectations. My salesperson was Kim Rorke, and she did a great job staying in touch throughout the process and continually following up. I definitely would recommend Kim to a friend, and Freedom Toyota. More

Exceptionally pleased The staff is very accommodating! Our Prius broke down while traveling and had to be towed to their location after the service department closed for th The staff is very accommodating! Our Prius broke down while traveling and had to be towed to their location after the service department closed for the day. Marcia and Jim recommended a hotel in the area. After verifying vacancies at the hotel, Jim drove us there. The next morning, Roy in the service department explained the issue and had the car repaired as quick as possible to get us back on the road. We will make the 3 hour drive to purchase our next vehicle from Freedom!! More

I'm pleased My experience with Freedom Toyota went well due to Sarron's patience and determination to help me get both something that I wanted and could easily af My experience with Freedom Toyota went well due to Sarron's patience and determination to help me get both something that I wanted and could easily afford. Sarron was extremely well versed on every car that we looked at, he had answers and recommendations ready when I asked. I didn't feel like just another customer, I felt as though I was special through my process of purchasing. I genuinely felt his interest in making my experience stress free and enjoyable from search to signing. More

NEW CAR I wanted to order a new car from the factory and have 5 miles or less upon delivery. Josh beat out 4 other Toyota dealers with his package. He was alw I wanted to order a new car from the factory and have 5 miles or less upon delivery. Josh beat out 4 other Toyota dealers with his package. He was always on his A game ever time I called and helped me with a special surprise for my wife.......Candyman More

Toyota is commited to service I had the pleasure of dealing Jodi in service. She made check in simple, and kept me informed of the position of my ride to work as I waited. I needed I had the pleasure of dealing Jodi in service. She made check in simple, and kept me informed of the position of my ride to work as I waited. I needed parts that had to be ordered. She arrange to have a technician work overtime to install them. She called when the parts came in, told me when the technician would be installing them and the vehicle was ready when promised. I was kept informed every step of the way. Thank you Jodi! This is my first Toyota, but it will not be my last. TBear More

Awesome Josh was awesome to deal with! he made my experience pleasant and easy! He was very helpful and answered all my questions and got me into a car I was Josh was awesome to deal with! he made my experience pleasant and easy! He was very helpful and answered all my questions and got me into a car I was happy with! Great Car Buying Experience! More

Pleasant experience I have my 2013 Prius V inspected & serviced while I waited. Everything went well with no surprises. Service was very fast and was priced fairly. The p I have my 2013 Prius V inspected & serviced while I waited. Everything went well with no surprises. Service was very fast and was priced fairly. The personal were also great. More

Great Car Buying Experience We drove 2.5 hours from Northern VA to purchase a new vehicle from Freedom. Josh was awesome to work with, he's very knowledgeable of all steps in th We drove 2.5 hours from Northern VA to purchase a new vehicle from Freedom. Josh was awesome to work with, he's very knowledgeable of all steps in the process. He is very thorough and pays attention to all the details in the end-to-end experience. The car buying experience can be stressful. However, Josh made it a pleasant experience by making us feel like he was on our side. Best car buying experience we've had in 30 years of buying cars. More

No perfect, but still Excellent Not perfect, but still excellent. This dealership has treated me with much kindness and respect. When they make a mistake, they are first to admit it Not perfect, but still excellent. This dealership has treated me with much kindness and respect. When they make a mistake, they are first to admit it and make things right. Bryan has excellent people skills and he made me feel comfortable immediately! Mark is an awesome person and salesperson. I highly recommend Mark because he makes you feel important and he speaks to you from his heart. Marcia was very willing to help me fix a problem with my paperwork, and I appreciate her help immensely. These folks went out of their way to help me get a great deal and feel good in the process. I love my Toyota Tacoma! Thank you all so much!!!!! More