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Heritage Toyota Harrisburg

Harrisburg, PA

4.8
3,699 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6060 Allentown Boulevard

Harrisburg, PA

17112

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Showing 3,699 reviews

December 01, 2020

Amazing..kind...caring..good listeners..they didn't stop untill they found what we wanted... We are very happy with our new rav4 very comfortable SUV More

by Francesrodriguez306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billi Hoover
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Congratulations on your new rav4! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Harrisburg!

November 30, 2020

Great service came in looking to get a car and walked out with a brand new Camry, very happy and pleased with the service of herb Drawbaugh ! More

by 14cfox24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Drawbaugh
Jan 15, 2021 -

Heritage Toyota Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

November 30, 2020

Overall great experience at Heritage. Visited this dealership based on the good ratings on this site. Saul was very attentive from start to finish and enthusiastic about the sale. Both he and Wend More

by C.J.
Recommend Dealer
Yes
Employees Worked With
Wendell Fletcher, Saul Ramos Jr, Brandon Drye
Jan 15, 2021 -

Heritage Toyota Harrisburg responded

C.J., thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Safe travels!

November 30, 2020

"Excellent Car Buying Experience"The sales rep worked "Excellent Car Buying Experience" The sales rep worked with my schedule, was professional, was willing to negotiate, got me a great deal and now i More

by Gbird
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Heritage Toyota Harrisburg responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Harrisburg so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

November 30, 2020

The salesman, Herb is outstanding! All management staff The salesman, Herb is outstanding! All management staff in sales were friendly and professional. The entire sales department always exceeds my expec More

by J10E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Drawbaugh, Ian Shreve, Jody Irish, Levi Lafferty, Brandon Drye
Jan 15, 2021 -

Heritage Toyota Harrisburg responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Harrisburg so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2020

Muhammad worked hard to get us just the car we needed at a great price! We drove several cars. We took days to decide and he remained helpful, attentive and patient. And did I mention, he got us a fantastic More

by Kristen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Kristen, thank you for your positive review. We're glad to hear that you found Muhammad and the team here at Heritage Toyota Harrisburg so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

November 28, 2020

Jon Brown was exceptionally quick and knowledgeable with reference to the actual processing of my purchase and made the experience easy, pleasant and hassle free given the short turn around from my selectin More

by mariondlenoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Brown
Dec 01, 2020 -

Heritage Toyota Harrisburg responded

Thank you for taking the time to review Heritage Toyota Harrisburg. Your input and the feedback from all of our customers is important us, as we strive to meet then exceed your expectations. We sincerely apologize for the issues you experienced with your vehicle, as well as any miscommunication that occurred at our dealership. We appreciate you taking the time to speak with our General Sales Manager, Wendell Fletcher, regarding the situation and were glad to clarify and resolve the issues mentioned in your review. If you have any further questions or future vehicle needs, please contact our General Manager, Phil Stillman, directly at pstillman@mileone.com or 410.363.8300 and he will be happy to help. Again, thank you for your time and we hope to work with you in the future.

Dec 02, 2020 -

mariondlenoir responded

In response I'm pleased to say that Jim Miller Heritage service manager has reached out and provided a much appreciated remedy for everyrhing. Even though the incident put me in a bad place they did make a respectable effort to resolve my issues and lets just say...so far so good. Many thanks!

November 28, 2020

I am a repeat customer since 2009 to this location. I've always been treated with the up most respect and they always value my time. Muhammad my sales person was very professional and passionate about his j More

by Mzmesfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan (Shan)
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Toyota Harrisburg as your first choice for service! Safe travels!

November 28, 2020

My wife and felt very fairly treated. No pressure and Heritage did what they said they would do. We would highly recommend your dealership to others. More

by jttheweekender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Miner, Kevin Farrell, Keith Warlow
Jan 15, 2021 -

Heritage Toyota Harrisburg responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day! Safe travels!

November 28, 2020

Pinkney is a gentleman and a scholar. He is very pleasant to talk with and deal with. I would definitely recommend others to come up and shop here with him. More

by shiv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pinkney King, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Heritage Toyota Harrisburg responded

Hi, thank you for your feedback. We're thrilled you found Pinkney knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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