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Heritage Toyota Catonsville - Service Center
Baltimore, MD
290 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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290 Reviews of Heritage Toyota Catonsville - Service Center
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May 26, 2020
The service is very good I like the dealer. I bought the car from Heritage Toyota Catonsville 8 years ago. My car has been service by this dealer. I am very pleased with ther I like the dealer. I bought the car from Heritage Toyota Catonsville 8 years ago. My car has been service by this dealer. I am very pleased with there service and technology. More
by Hong Tai
Employees Worked With
Other Employees :
Alexandra Sanderson, Crystal Pierre, Nautica Evans
Helpful May 19, 2020
Ron, Chuck, Joshua and Leon made my experience a good one. Ran into a small problem that was corrected right away. Very much appreciated. Always, Crystal one. Ran into a small problem that was corrected right away. Very much appreciated. Always, Crystal More
by Lady Corolla
Employees Worked With
Ron, Chuck, Joshua and Leon
May 11, 2020
I am not at all satisfied with this service center even after giving them second chance. I will not recommend anyone they dont perform what you request them to do. My side view mirror shakes when you speed after giving them second chance. I will not recommend anyone they dont perform what you request them to do. My side view mirror shakes when you speed more than 60mph and guess what they said its normal in all 2020 highlanders More
by Naif
February 28, 2020
Worst trip ever. I had a 1020 appointment. Got there early. My car entered a bay at 1130 and they started working on it at 1150. What was the point of the 1020 appointment? early. My car entered a bay at 1130 and they started working on it at 1150. What was the point of the 1020 appointment? More
by Jrschwe24
Employees Worked With
Breanna Yardborough
February 27, 2020
This was my first service appointment and the experience was awesome! I got checked in quickly and came out within an hour. The waiting area was nice and quiet. was awesome! I got checked in quickly and came out within an hour. The waiting area was nice and quiet. More
by riju
Employees Worked With
Robin Yokum
February 23, 2020
Prompt, courteous and knowledgeable staff and technicians. This was our first time using this dealership and look forward to servicing newly acquired low mileage Corolla technicians. This was our first time using this dealership and look forward to servicing newly acquired low mileage Corolla More
by Hairston
Employees Worked With
Joshua, Nautica Evans
November 21, 2019
Robin is wonderful! I have been bringing my car to Robin for many years, and she always gets it back to me on time with everything right. Great service experience. I have been bringing my car to Robin for many years, and she always gets it back to me on time with everything right. Great service experience. More
by KS
Employees Worked With
Robin Yokum
November 12, 2019
FINALLY!!! Had an excellent experience at this dealer that is lacking in that area. Crystal went above and beyond. She made me feel like a valued customer and she should be recognized for that. Maybe one that is lacking in that area. Crystal went above and beyond. She made me feel like a valued customer and she should be recognized for that. Maybe one day the rest of that dealership will follow her example. Thank you Crystal!!! More
by Jtharrison0309
October 16, 2019
Returning Avalon Customer Although disappointed about not receiving the callback requested when scheduling my appointment, Evan's professionlism, attentiveness & superior servi Although disappointed about not receiving the callback requested when scheduling my appointment, Evan's professionlism, attentiveness & superior service made all things right again! Thanks Evan! More
by Rehema77
Employees Worked With
Evan Rouse
September 14, 2019
A very enjoyable experience Both Chuck and Crystal made us feel more than just another customer. They checked on us while we waited, and even though the wait was rather long they Both Chuck and Crystal made us feel more than just another customer. They checked on us while we waited, and even though the wait was rather long they and all of the staff members were so nice and friendly you almost forgot the time. Thank you to your entire team service was awesome! More
by Dfelton
Employees Worked With
Chuck McMurray, Crystal Pierre
