Heritage Toyota Catonsville - Service Center

My experience with James Akinola was absolutely perfect and i would recommend him to anyone looking for a new or used car. He's the perfect salesmen to consult with, whether its your was absolutely perfect and i would recommend him to anyone looking for a new or used car. He's the perfect salesmen to consult with, whether its your first time buying a car or not. More

Lejuan Robinson and Steve Sherman Lejuan Robinson handles the service for my Subaru and she is without question one of the best service providers I have ever had. I've purchased sever Lejuan Robinson handles the service for my Subaru and she is without question one of the best service providers I have ever had. I've purchased several cars for Steve Sherman and he is exceptional. As long as both of these individuals remain with Heritage in Catonsville, I will continue to patronize. More

Car Service I like to take the time to say thank you to Kris Brunson for taking his time to explain your car service plans to me. He was very patient with me and I like to take the time to say thank you to Kris Brunson for taking his time to explain your car service plans to me. He was very patient with me and he made me feel relaxed and was understanding about what I was looking for. He showed that he was very knowledgeable about each service plan that is offered by to Toyota. More

Great Service Excellent service , she was very nice and helpful , she went above and beyond to help me with my veichle , it was excellent service through the whole Excellent service , she was very nice and helpful , she went above and beyond to help me with my veichle , it was excellent service through the whole dealership More

Excellent customer service 10 stars CHUCK CARE ABOUT HIS CUSTOMERS, super great personality a great guy! And he have lots of patience. Please promote him as soon as possible to teach o CHUCK CARE ABOUT HIS CUSTOMERS, super great personality a great guy! And he have lots of patience. Please promote him as soon as possible to teach others employees how to service customers. If you have any questions please email me dianeandrews23@gmail.com. Thanks Harolyn Andrews More

Mr. McMurray is the Man!! I've been coming to this Toyota Dealer for service for sometime now and I've been assisted by different Advisors but no one was or is as awesome as Ch I've been coming to this Toyota Dealer for service for sometime now and I've been assisted by different Advisors but no one was or is as awesome as Chuck. I feel comfortable with working with him because I have a feeling he's not trying to get over. He's going to tell me exactly what I need and things that I can hold off from getting done right away and I appreciate that. He's always pleasant, efficient and overall just a pleasure to do business with. More

Unprecedented Service Levels The people at this dealership are friendlier than any I've experienced and the service levels are extraordinary. The service room is always packed whi The people at this dealership are friendlier than any I've experienced and the service levels are extraordinary. The service room is always packed which is a testament to their workmanship and service. Highly recommend. More

CALL ME ! everything I can think of is very good...especially working with Robin Yokum. I have been DB with this dealership for years. my only major complaint i everything I can think of is very good...especially working with Robin Yokum. I have been DB with this dealership for years. my only major complaint is getting in touch with dealership personnel by telephone. VERY frustrating. please improve this aspect of customer interface. thank you. More

Never disappointed with my Service!!! I first want to say that my salesman James Akinola was the BEST!!! I went to a few other dealers but he was the only one that didn't try to take adva I first want to say that my salesman James Akinola was the BEST!!! I went to a few other dealers but he was the only one that didn't try to take advantage of me and taught me a lot and I will forever be grateful to him! I will definitely see him again when I trade up from my Camry. Secondly, I was introduced to Kris Brunson in the Service Dept. he is an absolute joy to work with every time I come there. I don't want anyone else now (not saying the others are not as wonderful, I'm sure their customers feel the same way about them) because he is family to me and I look forward to catching up when we do see each other. I am so glad that I came to Heritage and will always patronize you... Thnx soooo much!!! Melody Tracy :) More