Heritage Toyota Catonsville - Service Center

Wonderful services Dan was wonderful. His knowledge of my car help me to better understanding my problem and the best way to solved my problem. Wonderful customer servic Dan was wonderful. His knowledge of my car help me to better understanding my problem and the best way to solved my problem. Wonderful customer service!!!! More

The Best My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real co My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real condition of my car. My car is over 12 years old and kind a high mileages. He was explained me very well what should I have done with this service time before processed. Everything was OK.The service was done early than the estimated time. Thank you Mr. Dan. More

Fast and Friendly Service I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led to complications when I went in for my "appointment" at 7am this morning. Dan, who was at the counter, helped me get my oil change within and hour without an official appointment. He was helpful and rushed my service because of my work schedule. Thank you for the spectacular service. More

Long Journey I had an unexpected issue that landed my vehicle in the shop for 20 days. From start to finish, I was kept abreast of everything. Heritage Toyota too I had an unexpected issue that landed my vehicle in the shop for 20 days. From start to finish, I was kept abreast of everything. Heritage Toyota took great care of my vehicle ensuring that I received it back safe. Dan had it washed twice so that I could ride out with pride. Thank you very much Heritage Toyota service team for all the hard work. More

Kudos The service advisor, Mr. Robert Masiulis, was pleasant, accommodating and very attentive to detail.. He took care of my car’s need. And gave me a cl The service advisor, Mr. Robert Masiulis, was pleasant, accommodating and very attentive to detail.. He took care of my car’s need. And gave me a close estimate of how long it would take for the wait and he delivered. Ron Filling made my appointment happen by letting me in despite a fully booked morning since he heard from me that it was my only day off before I get out of town. Dr. Laurel Yap More

Great Service This was my first time using the service center. Service reps provided excellent service. In and out in no time. It made up for the distatance I tra This was my first time using the service center. Service reps provided excellent service. In and out in no time. It made up for the distatance I traveled. More

Quick and painless I was greeted right away.Service advisor Daniel was friendly and knowledgeable, He went step by step through the service process with a good estimate I was greeted right away.Service advisor Daniel was friendly and knowledgeable, He went step by step through the service process with a good estimate of time needed. Daniel was great at explaining what was done to my vehicle and what needed to be done in simple terms. No car jargon. My first experience at Heritage was excellent. More

Service In for 45000 service. Easy to schedule, right on time. Courtesy shuttle. Work completed when promised. Very friendly. Explained work performed an In for 45000 service. Easy to schedule, right on time. Courtesy shuttle. Work completed when promised. Very friendly. Explained work performed and that will be needed in the near future. More

Excellent service Daniel is great. He is friendly and knowledgeable I liked working with him. He educated me on the Toyota service 10k oil change 5k tire Daniel is great. He is friendly and knowledgeable I liked working with him. He educated me on the Toyota service 10k oil change 5k tire More

Great Experience! I’m always treated so nice whenever I’m here! Service was prompt and friendly this time, and my issue was resolved. Keep up the good work! I’m always treated so nice whenever I’m here! Service was prompt and friendly this time, and my issue was resolved. Keep up the good work! More