Heritage Toyota Catonsville - Service Center

Outstanding Alex is always pleasant and knowledgeable. I sincerely appreciate her every time I come in. She is absolutely wonderful and needs a raise!!! 😊 Her cu Alex is always pleasant and knowledgeable. I sincerely appreciate her every time I come in. She is absolutely wonderful and needs a raise!!! 😊 Her customer service is impeccable and I hope you all value her as much as I do! More

Excellent Service Mr. Masiulis was very friendly and knowledgeable. He was exceptional. He make sure I was satisfy before leaving. He gave me detailed explanation on my Mr. Masiulis was very friendly and knowledgeable. He was exceptional. He make sure I was satisfy before leaving. He gave me detailed explanation on my vehicle. More

Excellent Service Service rep was very courteous and helpful. Crystal kept me informed on every stage of the service with a friendly smile. She is a true asset to the d Service rep was very courteous and helpful. Crystal kept me informed on every stage of the service with a friendly smile. She is a true asset to the dealership More

Service I received excellent service the moment I pulled into the service accommodation area. My service representative Crystal Pierre & the young lady whom I received excellent service the moment I pulled into the service accommodation area. My service representative Crystal Pierre & the young lady whom she referred to as her roommate were very courteous, professional & knowledgeable. In addition, I had the grand opportunity to greet my favorite salesman Calvin Parnell, Sr. !!! More

Excellent Service - Toyota Sienna Received great service! Robin was wonderful and helped to make my experience at Heritage Toyota a pleasant one! Will be returning in the future for Received great service! Robin was wonderful and helped to make my experience at Heritage Toyota a pleasant one! Will be returning in the future for any service I may need. More

Robin Yokum & staff are the Best!! I have always appreciated the top notch service i have received from Robin Yokum & the staff at Heritage Toyota of Catonsville service department. I a I have always appreciated the top notch service i have received from Robin Yokum & the staff at Heritage Toyota of Catonsville service department. I also have been pleased with the sales experience with Tyler Day. Everyone truly cares about my complete satisfaction! More

Service I had the choice to use Heritage Toyota for service and was pleased with my experience today. Dan made sure my service was completed on time for me t I had the choice to use Heritage Toyota for service and was pleased with my experience today. Dan made sure my service was completed on time for me to meet my other important appointment on time. Thanks Dan! More

Wonderful services Dan was wonderful. His knowledge of my car help me to better understanding my problem and the best way to solved my problem. Wonderful customer servic Dan was wonderful. His knowledge of my car help me to better understanding my problem and the best way to solved my problem. Wonderful customer service!!!! More

The Best My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real co My service advisor Mr.Dan Pevelka was awesome. He questions me for any special service first(If I have one). Then I told him about what is the real condition of my car. My car is over 12 years old and kind a high mileages. He was explained me very well what should I have done with this service time before processed. Everything was OK.The service was done early than the estimated time. Thank you Mr. Dan. More

Fast and Friendly Service I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led I had called the Catonsville Toyota and when I asked to speak to the service department, they connected me to a sales representative instead which led to complications when I went in for my "appointment" at 7am this morning. Dan, who was at the counter, helped me get my oil change within and hour without an official appointment. He was helpful and rushed my service because of my work schedule. Thank you for the spectacular service. More