Heritage Toyota Catonsville - Service Center

Quick, proficient, cheerful service. This was my first time since I bought my car from Heritage that I needed service. I was very impressed with the quality of service. This was my first time since I bought my car from Heritage that I needed service. I was very impressed with the quality of service. More

Like family I purchased a 2010 Rav4 in Oct 2009. From the moment I walked in the dealership I was warmly greeted. My salesperson figured that I was a savvy buyer I purchased a 2010 Rav4 in Oct 2009. From the moment I walked in the dealership I was warmly greeted. My salesperson figured that I was a savvy buyer and wanted to know hiw he could make my vision come alive. I got everything I wanted and then some at the price I requested. My family loves Toyota and so the choice was not difficult I just needed to pic a model. I have faithfully returned for service and have been treated like family. Today I went in and Bob took extreme care of me and wanted to make sure I was educated and comfortable with what my truck required. As we parted ways this evening, I was a little sad as Bob gave me some great advice for the car and life. It made me think of my dad (whose passed) who drove Toyota almost 30 years. More

One of the best employees I went there to get an oil change but turns out I didn't need one. Alexandra Sanderso helped me figure out that I don't need and oil change but my tir I went there to get an oil change but turns out I didn't need one. Alexandra Sanderso helped me figure out that I don't need and oil change but my tires rotated. I had a couple of questions to ask and she was more than happy to help me. Overall she is a very nice person and takes the time to talk to each customer with respect. More

Very Good Service Department Robin was very good to work with in the Service Department. She is kind and very considerate of the customer. She definitely goes the extra mile for Robin was very good to work with in the Service Department. She is kind and very considerate of the customer. She definitely goes the extra mile for the customer. More

Alex is great!! Alex is the greatest She covers all ends I trust her word When come repair my Truck I have had her service For years I trust her Alex is the greatest She covers all ends I trust her word When come repair my Truck I have had her service For years I trust her More

Alexandra at Heritage Catonsville Toyota Alex always goes above and beyond for us. She makes me feel like she cares as a friend does, not just that she’s doing a job. She always makes sure Alex always goes above and beyond for us. She makes me feel like she cares as a friend does, not just that she’s doing a job. She always makes sure things are right and measures that based on my satisfaction, not some prescribed set of standards. We could take our cars elsewhere. She is the reason I come to Heritage Catonsville Toyota and why I bought our second Highlander here. She is a blessing. More

Ten thousand mile oilchange. Bob Masiulus was my service manager today for the 10000 mile service on my 2018 Camry. I had an appointment scheduled at 7:40 a.m. and my car was take Bob Masiulus was my service manager today for the 10000 mile service on my 2018 Camry. I had an appointment scheduled at 7:40 a.m. and my car was taken in promptly. I had time to get breakfast, and all the work was done within 90 minutes of my arrival at Heritage Toyota. Will definitely be back in a few months for my 15000 mile service. More

Daniel P!!!!!!!!!!! Daniel has been the best guy in the service department that I have dealt with since 2016!!!! Very efficient and knowledgeable!!!! I will be back!!!! T Daniel has been the best guy in the service department that I have dealt with since 2016!!!! Very efficient and knowledgeable!!!! I will be back!!!! Thank you Daniel P!!!! More

Great service Tajai Dallas was very helpful and informative as well as Alexis Sanderson. With people like them that’s why I come here for service because of the peo Tajai Dallas was very helpful and informative as well as Alexis Sanderson. With people like them that’s why I come here for service because of the people are so friendly More

Great service Excellent service. Went in for air bag replacement per the recall. The service advisor was very professional and made sure that the work was done prom Excellent service. Went in for air bag replacement per the recall. The service advisor was very professional and made sure that the work was done promptly. More