Heritage Toyota Catonsville - Service Center

Crystel was amazingly helpful. She made our experience pheno Please acknowledge Crystal. She was culturally sensitive and incredibly helpful!!! I would come back just because of her! She was fantastic. Thanks fo Please acknowledge Crystal. She was culturally sensitive and incredibly helpful!!! I would come back just because of her! She was fantastic. Thanks for the amazing service! More

New Tires Service I came in to get a new set of tires for my Camry. Alex is always the service rep that I work with. She is extremely helpful and informative! She expla I came in to get a new set of tires for my Camry. Alex is always the service rep that I work with. She is extremely helpful and informative! She explained all my tire options and was really patience with me. I would recommend her to anyone coming into Toyota Catonsville for service! More

Great Service Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recomm Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin More

Alexandra Sanderson - service advisor Alexandra Sanderson my service advisor at Heritage. She was such a pleasure to work with. She showed great concern, and made feel a sense of comfort. Alexandra Sanderson my service advisor at Heritage. She was such a pleasure to work with. She showed great concern, and made feel a sense of comfort. She's a prime example of what customer service is all about. Thank you. The entire staff @Heritage are awesome. Thanks again for going above the call of duty to satisfy your customers. Signed a customer for life More

Excellent! Robin is there to help you without trying to pressure you into anything ... the work she recommends is what you need done. Period. She's a great asset Robin is there to help you without trying to pressure you into anything ... the work she recommends is what you need done. Period. She's a great asset to Heritage. More

Robin Yocum I always get my car serviced here and I always use Robin Yocum as my advisor. She is great. Robin makes sure my service is done correctly and is compl I always get my car serviced here and I always use Robin Yocum as my advisor. She is great. Robin makes sure my service is done correctly and is complete. She makes sure that I am happy with my car before I leave and I never have issues. I have been using her since my first car which has been over 10 years and my mother has been using her for even longer than that. I definitely recommend Robin as a service advisor. More

Fast convenient service Great and affordable service. A nice customer experience. Very comfortable waiting area. I had a wonderful time with my service consultant chuck. Than Great and affordable service. A nice customer experience. Very comfortable waiting area. I had a wonderful time with my service consultant chuck. Thanks for the help! More

Outstanding Service with Robin Robin is always professiona, caringl and gives outstanding responses and resolutions - service. Is timely and keeps me informed Thank you for keeping Robin is always professiona, caringl and gives outstanding responses and resolutions - service. Is timely and keeps me informed Thank you for keeping my car operational More

Robin is the best for service I have been working with robin for years, and she is always helpful with the best advice for your car and all your service needs. She geninually cares I have been working with robin for years, and she is always helpful with the best advice for your car and all your service needs. She geninually cares and takes her time to help you and accomadate you. More

Great job Customer service representatives Alexandra is a very helpfull lady. I give her 5 star.she is very friendly, nice dress. Mechanic is very friendly too. Customer service representatives Alexandra is a very helpfull lady. I give her 5 star.she is very friendly, nice dress. Mechanic is very friendly too. More